Renovation is going on, services was not good

It was really an amazing experience...nicely maintained property...excellent food...highly cooperative staff...excellent in every respect..

This hotel is in a quiet part of town. There are many restaurant options within walking distance from the hotel. The furniture is modern.

It is a very nice property and has a good breakfast menu.

Good location, near hazratganj

It was a very pleasant stay ..Very close to city center ..

Absolutely loved the stay. Very nice and helpful staff. Food was yummy too.

ROOMS ARE GOOD AND FRESH, WHEREAS RECEPTION/LOBBY AREA NEEDS MORE BRIGHTER

Staff politeness was satisfactory. Cleanliness of room was not up to the mark especially during this COVID period. I had to ask for pillow cover change just after check in due to its dirtiness.

Good property and nice hospitality.very close to Hazrat ganj and Metro..

Extremely helpful staff. Great atmosphere. Very comfortable stay. Great location

Reading over some of the previous reviews, I can see that many problems recur at this hotel. The manager’s repeated promises of improvement are simply not happening. We stayed three nights and had two rooms. Checkin was smooth and staff helpful. However, we found the rooms to be quite old and tired and in need of updating, particularly at this price point. The bathrooms are very disappointing. They are very old, worn and tired, and our bath had paint splattered over it. Definitely time for a makeover here.

really regret picking this hotel for my fathers stay. we paid a lot for a 2 nights stay, and it was totally not worth it in the least. i think the positive reviews here on expedia are FAKE, as the hotel is thoroughly a waste of money in many ways w.r.t basic cleanliness and hygiene

Happy to stay at Gemini , great location , decent breakfast but bad wifi .

A good hotel, but they are obviously trying to be elite (as seen by their pricing, and staff attitudes), without actually being that good. Several of the front desk staff were snobbish to the point of rudeness, and service staff consistently tried to manipulate us into hugger tips. Room cleanliness was variable, and food service and restaurant quality were also surprisingly variable, and close to mediocre. I write these criticisms not because the hotel was poor, but because they so clearly position themselves as a luxury hotel, but fail - blatantly at times - to carry it off. Nevertheless it is a nice hotel, and we had a fairly good stay, but felt significantly overcharged for what we experienced. We will look for other options on our next trip to Hazratganj.