这是来印度旅行最喜欢和安心的酒店，没有之一。服务特别好，车辆进入的时候会带防爆犬检查车辆的前机器盖和后备箱。进去酒店要安检，酒店大厅就有餐厅，每个服务人员的服务都超贴心。尤其突出的一点是，在小费国家的印度，这个酒店打扫卫生还不收小费。我们定的酒店不包早餐，酒店还送了早餐。因为是包车旅行，所以对于酒店位置并不能给出评价。太喜欢这个酒店了。

Yes

Allt var topp!

Amazing hotel, breakfast was lovely, staff are friendly, spa treatments were excellent only thing I would improve is the pool which should be heated. Thanks for a great stay x

Chnmoy did great job in room cleaning. Reception and restaurant staff were amazing. Chef did up delicious glass noodles twice. Thank you

Bathrooms are very nice, comfortable beds and very professional staff

My stay was nice. Hotel staff was very cooperative

Great hotel. From the moment we arrived to check out, the staff were top rate - every single person encountered was pleasant, smiley, not just willing, but wanting, to help make the stay better. Could not ask for more. We booked an exec room and was on the 20th floor. Amazing views. Big room, really comfortable bed, big bathroom, top quality amenities. There's a great coffee shop on the ground floor, as well as the buffet breakfast area. Nightclub in the basement but that did not affect us. Great pool and fitness area. An absolutely fabulous stay and what a great place Kolkata is. Thank you

I only wish I got a little upper floors. But the hotel is immaculate. Will definitely stay again !!

아주 좋습니다

Great but couldnt control the aircon, it was either on and cold or off

Top notch across the board

Overall a great experience. Highly recommended.

Chambre extraordinaire. Super équipe

Everything was perfect. Great staff great atmosphere and great overall experience!

Overall, it was a great stay. The staff were friendly and welcoming.

There isn’t much negative things to say about this hotel if any. 5* isn’t enough, needs to be more. Great location, lovely staff, great food, the the room is of the highest quality. I can not recommend this hotel for your stay more. The spa is also great, gym was perfect with Subhojit providing great PT. Everything about the room is perfect, be it the amenities, the bed, the shower. It all just works perfect.

Kulsum was the best from the moment we stepped in, and her friendly welcoming persona, was embodied by all at JW from our hostess at the Top notch Asian restaurant to the Gym instructor….awesome stay, wish i could go back

**Pros:** - Spotless property with excellent housekeeping; staff are constantly attentive. - Beautiful rooms with comfortable beds, spacious bathrooms, and great views. - Food quality is excellent across the property. - Manager Aman was exceptionally helpful, resolving challenges quickly and professionally. **Cons:** - Breakfast service is inconsistent—staff often chat among themselves or get pulled into distractions instead of attending to guests. - Atmosphere during breakfast can feel chaotic, with some guests yelling on phones, shouting at each other, or even pushing and shoving. - I had to change my room once due to noise from nearby guests, which was frustrating for a JW Marriott standard. - Service focused more on quickly clearing plates rather than offering refills like coffee or tea. **Overall:** Despite the disruptive clientele and uneven breakfast service, the core property quality and certain staff like Aman make JW Marriott Kolkata worth staying at. I would still rate it **4 out of 5

Excellent service. Très propre. Superbe.