The faucet in the bathroom of the hotel has been leaking, the whole room is full of water, and the wooden door may have a heavy taste due to long-term soaking in water.

方便搭車到Alhambra 宮，能寄放行李，房間寬敞，但浴室電燈是感應式，有時洗太久電燈會熄掉只剩小燈

Convenient location to Sarcomonte and Alharma palace

雖然從google地圖上看來或許會覺得從機場巴士下車後需要走一點路，實際上，下車後只需要走個３分鐘，飯店就在伊麗莎白廣場旁，從下圖來看，就在那棟玻璃帷幕大樓；不過，入口沒有明顯標示，勇敢的推門進去就是。

The room service is below average! There is no air ventilations in the room. I will not choose next time.

配錯未清潔房間，須換房。

設計新頴實用，地點極方便，酒店門外已有巴士上Alhamba / Albaicin

Modern and high tech hotel. Good location.

比较像特色主题酒店（同伴说装修像情侣酒店==），房间设计跟图片不太一样，比较明亮的黄色，色彩挺丰富。洗手间很大，干湿分离，这个我个人比较喜欢。房间设备也可以，有热水壶。位置不错，酒店对面100米就能乘坐去机场的快车，但是最好事先看好时间表；去阿尔罕布拉宫的公交也是在酒店楼下，很方便。

位置離火車站雖遠，但當地TAXI並不很昂貴。飯店地處窗景絕佳，是美麗的噴泉廣場，實在是不可多得。位置離主要景點也很鄰近，是旅遊住宿的好選擇。

酒店位置和員工服務均不錯，但房間間隔實在不好用。

Should renovate it

Perfect location. Buses round the corner to Alhambra and across the street to train and bus stations. €1.60 flat fare. Very frequent. Hotel is ok. Reception - only one person who was usually on the phone and wasn’t particularly friendly. Most hotels have two receptionists so you don’t need to wait. Rooms ok. TV only had 3 channels that were accessible. Nice coffee machine but no milk so had to go and ask. Shower needed an upgrade. You have to hold the button for ages to engage the shower head which was old and a lot of the small plastic plugs had come off so it looked terrible from the water/limescale stains. Then the water only dribbles out. Someone should be checking these things and ordering the repairs.

The room is spacious. The location is good and central. The shower is not in good condition as the surface is slippery and water spilled out.

Excellent location and modern amenities. Restaurant on site was plant based and delicious.

Great hotel. Room spacious and clean. Air conditioning good. Bed great We had small issue with water coming through bathroom ceiling one morning. Management fixed it quickly, plus gave us a free breakfast and spa visit! Thanks! We will return

차량주차를 못하는 것을 제외하면 다 좋았습니다. 음식도 맛있고 직원들의 응대도 아주 좋았습니다

Excellent location

Poor customer service throughout. Room was ok with lovely view out into the square, sadly the windows had not been clean for a long time so the view was rather spoilt. Mentioned to reception that our TV was not working, nor was the extraction in the bathroom and the shower head would not stay in place so you had to hold it whilst showering. They did change the shower head, but the TV and extraction were never fixed. One of the reasons we chose this hotel was the spa facilities. Sadly when we wanted to use them on the Sunday it was closed which was somewhat annoying as they had advised us a few days prior to our arrival that it was open 7 days a week. We were advised that if we wanted to use the spa the following day we should give them an hours notice so they could "prepare" it for us. Having given them 4 hours notice via email on Monday we were somewhat bemused that when we asked if we could use the spa we were told we would need to wait an hour! Sadly when we finally get to use the Spa it was a BIG disappointment. Firstly no one showed us where anything was, just told us it was on -3 floor and sent us on our way. When we arrived there was no one there so we just had to wander around and try to find things. Didn't find a Sauna so assume there isn't one. Found the steam room but sadly it only pumped out steam ever 5 or so minutes so was pretty useless. The pool with hydro jets in was cold! The small pool was warm, but you simply had to stand, no jets, no seats. Very Poor!

bellissimo soggiorno.