7.5
Pleasant
From 147 reviews
Provided by travelers on
Cleanliness

7.1

Room Comfort

7.1

Meal

6.5

Location

7.6

Service and Facilites

7.3

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Traveler Reviews Time Hotel Sunway

Number of reviews per page
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40
Customer reviews
Guest
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 28 week(s) ago
Do not expect hotel level service, facility and cleanliness and you shall be fine.
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Queenie 9.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 86 week(s) ago
Dirty bedsheets and many mosquitoes in room and toilet, will not come here again!
1 people find it helpful
Rabiatul N. H.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 103 week(s) ago
Smoke smell to strong. Lots of cockroaches. Room not so clean.
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Yosza D.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 103 week(s) ago
The hotel is very dirty and smells bad unlike the advertising photos.
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Arif J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 108 week(s) ago
Cleanliness-2/5. Facilities-3/5 (decent hotel) TV-1/5 (TV is unavailable) Water pressure-5/5 (very good, I can take shower up to 1 hour) Air-conditioner-5/5 (very cold) Safety-2/5 (There is a backdoor by stair at the middle of the hotel, stranger can straight away go to your room) Overall, good stay for 1 night budget hotel.
1 people find it helpful
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hendra p. s.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 141 week(s) ago
Staf ramah, gelap, kotor, di luar expektasi, tidak seperti iklan di aplikasi.
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Cynthia Dewi Sarjono
icon-origin-TRAVELOKA
5.1
/10
Reviewed 146 week(s) ago
Kotor, check in 3 hari minum hanya 1x, kamar tidak d bersihkan.
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ayuniemansor
icon-origin-TRAVELOKA
5.4
/10
Reviewed 154 week(s) ago
Macam hotel terbiar pas tu bilik air sangat kotor
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Lukas
icon-origin-TRAVELOKA
6.0
/10
Reviewed 168 week(s) ago
Bad and dirty room, dirty bathroom, wall so many spots, linen not clean, beds smell and dirty ex previous guest didn't change. Terrible hotel. Water on & off, hot water not work. This hotel is the worse hotel ever in the world. Totally disappointed! I booked for 3 days through the agent, and have to check out right on the 1st day. Lost money, rather can't sleep. 😢.
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1 people find it helpful
NOOR F. A. B. M. A.
icon-origin-TRAVELOKA
4.8
/10
Reviewed 177 week(s) ago
Very bad. The toilet was so dirty. The mattress so old. The remote for the TV not functioning and even wrong remote! The staff was so bad and not friendly! The towel have bad smell. Have cockroaches inside the room! The room was so smelly. The pictures in the ads totally not same as reality! Not recommended and worst ever.
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Mohd F.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 186 week(s) ago
Too dirty. Dapat bilik level bawah sekali, laluan masuk ke lorong bilik gelap, carpet penuh habuk. Pintu tombol tak de. Bilik sangat-sangat berhabuk, toilet kotor, tv, almari, lantai sekua berhabuk teruk seperti berbulan-bulan tak cuci. Cadar lipat shaja. Bantal tak ade, kene mintak dekat kaunter. Last sekali tukar bilik tapi lebih kurang sama, sinki tersumbat sehinggakan sisa nasi makanan keluar ke lantai. Geli ooo. Serius tak book dah hotel nie. Kaunter hotel too scary, mcm ruang tumpangan.
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+3
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Eyfa M.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 186 week(s) ago
Toilet floor dirty. Water heater not even function at all. Book for standard room but suddenly they said there no room anymore then they suggest me change to deluxe room. But ya. I'm not even satisfying with my stayin. Have so many cockroach inside. Bad. Not so recommended.
1 people find it helpful
Nancy H.
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 282 week(s) ago
It has water heater, coffee, glass but no spoon, and hangers and window like the pictures shown. The room was quiet. The lobby was quite smelly, probably because there were people smoking there. But luckily the room has no bad smell. The toilet was a little small, so it would be hard for big size people to bath I think. It has a food court next to it, so we don't need to worry about meal. The hotel people would clean the room while you are out, so better keep your things tidy. The water flow was strong and it has hot water. The design was full of glass, but a bit not convenience for glass door toilet. But the hotel need to concern about the cleanness because I saw small cockroach two times. Overall, quite nice to stay for the budget price.
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Haryadi S.
icon-Medical
Medical
icon-origin-TRAVELOKA
4.8
/10
Reviewed 297 week(s) ago
Sangat sangat kecewa dengan hotel ini. Sudah minta bersihkan kamar pada pagi hari. tetapi kamar tidak dibersihkan, sudah gitu handuk dan air minum juga tidak dikasih. Saya ke receptionist untuk minta handuk, katanya di hotel malam ini memang kekurangan handuk. Sampai saya tunggu setengah jam marah-marah baru diambilkan handuk. Sudah gt minta tolong untuk bersihkan kamar, malah bilang bukan urusan saya untuk bersihkan kamar. Kalau mau bersihkan kamar tunggu besok jam 3 sore. Padahal besoknya saya sudah check-out. Sangat tidak lah di rekomendasi di hotel ini. Cukup tahu saja dengan hotel yang pelayanannya sangat buruk.
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Ary A. A. P.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
5.1
/10
Reviewed 298 week(s) ago
Hotel tidak recommended, tempat check-in seadanya dan lama, lorong jalan gelap, kamar banyak nyamuk dan handuk kotor, Langit kamar dengan kaca sangat tidak nyaman, air kamar mandi menggenang.
1 people find it helpful
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Chia L.
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 303 week(s) ago
Room was dirty, air cond sound too loud and the air cond very dirty.
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Soniea A. J.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.0
/10
Reviewed 308 week(s) ago
wifi not working, no tv channel, noisy drg night time
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Shinta W.
icon-Shopping and Culinary
Shopping and Culinary
icon-origin-TRAVELOKA
8.5
/10
Reviewed 325 week(s) ago
Bilik yang bersih. Selesa kat sana. Cleaning setiap hari.
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ahmad s.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 326 week(s) ago
Staff peramah tapi keadaan hotel yang teruk. TV tiada siaran, kain cadar kotor, tuala koyak, bunyi bising dari luar.
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Kilo D.
icon-Family
Family
icon-origin-TRAVELOKA
6.2
/10
Reviewed 326 week(s) ago
Toilet shower drainage blocked. Water flooded while taking shower. TV reception for all channels are very bad. Blurred display.
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