19 usd charge for the parking is not advised in advised

Nice

Big room very nice! Close A great Chinese restaurant. Walk to 1 minutes.

Everything from the friendly valet greeting to the time we left was awesome !!! Highly recommend staying here if your planning a trip to santa cruz .. location was right in the middle of all the activities we had planned ...

Unfair

Pool was nice

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Just suggest getting better tv service

I picked this hotel due to the short car ride to Pasatiempo Golf course (about 10-15 min). My initial room was window overlooking to swimming pool which extremely loud as there were many people in pool area so I asked front desk for a new room and they were nice enough to accommodate and change room facing parking lot which was much more quiet. The room I had was quite spacious and it was a typical Hyatt place hotel room. Beds were comfortable enough and there was shampoo and conditioner and soap bar but no body lotion. The valet for parking cost more than expected but it was fine, valet guys were nice and cars came out pretty fast. Our room came with free breakfast which is basic continental breakfast food. There is a great Chinese restaurant next to hotel and we ate there twice. There is a 7-11 store across street where we bought some stuff. If you need groceries, there is a Whole Foods store which was 5 minute drive. One complaint I would say is that the AC unit was very loud when it auto turned on, it was like a rocket engine turning on so it woke me up during the night each time the AC turned on. Overall a good stay for 3 nights.

One of the best hotels i have stayed out staff was super friendly check in and check out easy just all around great experience

Very large spacious room nice amenities good breakfast friendly staff

Great experience. Highly recommend.

The property is clean, staff are nice, and breakfast is good .

Wish they didn’t charge for parking when there is no other parking option

It was fine. Room was what we needed for the 2 nights.

Very easy to get to the boardwalk

Great stay! Clean, easy and seamless! Thank you Hyatt!

Would love to stay here again!

Great breakfast, nice pool area, spacious room, friendly valet. Sofa bed was a bit uncomfortable and it was loud in the morning with doors constantly banging shut as we were near the staff service corridor.

It was clean and nice. We didn't find the bed all that comfortable. A little firm for our taste.