The hotel is beautiful, with outstanding rooms and bathrooms, tasteful décor, and a pleasant location. However, the service quality brings the overall experience closer to a three-star stay than what you would expect from a Relais & Châteaux property in the heart of Paris.
Given the hotel’s very high price point and its intimate size — only 12 rooms — I expected a far more attentive and polished level of service.
Regarding location, the issue is not the neighborhood itself but the lack of clear information and support. Before arriving, I asked about parking options. I was told there were nearby alternatives, but no one mentioned that the parking spots directly in front of the hotel were available for guests. I only learned this after struggling to park on a quiet Tuesday night and asking the staff directly.
Breakfast was another disappointment. At a hotel of this category, you expect an exceptional experience. On our first morning, service at the restaurant was slow and disorganized. Although breakfast is à la carte, it took 15 minutes just to receive a glass of orange juice. The food was only average — the bread even tasted stale — and the overall service felt surprisingly sluggish.
For the next three days, we opted for in-room breakfast, which is complimentary and a welcome perk. Still, the orders arrived incomplete, and on one occasion breakfast was 20 minutes late, requiring me to call reception to check on it.
The hotel itself offers little beyond the rooms and the
