I love this place and these people. So good, but food was unreal! No complains!

We loved our stay at the Riad Karmela Princesse ! Our bedroom and bathroom were spacious, with access to a private rooftop deck seating area. The Riad Karmela Princesse is located adjacent to the Riad Karmela. The staff are shared between the two spaces and they are wonderful; friendly, and very helpful. The Princesse is decorated in a more colorful, elaborate style, while the Karmela has a more subdued, neutral vibe. Both are lovely. A delicious breakfast is served in the morning on the rooftop...fresh fruits, juices, breads, olives, cheeses and more. There is a little cold pool and lots of space for lounging on the roof to take a break from the souks and medina. We also enjoyed an excellent, quiet dinner on the rooftop of the Riad Karmela one night. We recommend this place for comfort and great hospitality.

The only Riad I ever stayed at and I am glad we chose this one. There are 3 riads with shared ammentities. Little bit hard to get to (but that's all roads), however they offer hotel shuttle service and assistance with your bags from the drop off to the riad. The Riad itself it's beautiful. We stayed at the princess one and the rooms are cozy and clean. The room was AC'd as well. Breakfast and dinner were superb. Breakfast and fresh continental breakfast with a lot of varieties (8-10am) and the dinner has delicious Morracan food (with set menu). Everyone is super friendly. Even the cat ZiZi! Would definitely recommend.

Friendliest people I’ve been received by in a long time. Will stay again when I return in a couple years.

Our stay in Riad Karmela was very memorable and the staff were extremely friendly and helpful all throughout the trip. We were guided by the staff all throughout to plan out our itinerary in the most effective and efficient manner. Amine guided us all through with a detailed marked map and also upgraded us to a bigger room the next day when we expressed our wish to have a bigger room. The location of this hotel was an icing on the cake. We did not need to use any transportation except on the last day for the YSL museum as every museum/garden/ shopping was within 20-25minutes. The breakfast was alright and unfortunately we couldn’t use the pool and jacuzzi as the water was too cold but we did enjoy the hamam and massage in the hotel. Overall was a memorable experience and would give 10 stars to the staff who were very friendly and helpful.

Godt hotel, rigtig pænt og hyggeligt værelse, morgenmaden var lækkert

Chambre parfaite même si nous étions dans un lit double au lieu de lits jumeaux. Accueil parfait. Cadre charmant. Emplacement idéal. Au calme. Merci à toute l’équipe et mention spéciale à Amine !

What an amazing place!!! The staff were the best ever- nothing to much trouble and went out of their way to make our holiday. The Riad has just changed ownership so some amenities were not available but it didnt matter. Would love to go back!

The hotel is so well located in the city centre. It is extremely easy to experience the life of local Morrocan in the area.

Staff was very helpful and friendly I would highly recommend it

El Riad es muy lindo, la zona de la Medina difícil de acceder. Llegamos y no encontraron nuestra reserva y nos hospedaron en el hotel de al lado, que no era nada bonito…

Riad nella Medina, semplicemente delizioso , personale professionale ed attendo ai bisogni del clienti . Sempre disponibili con il sorriso. Posizione facile per raggiungere il suk e i monumenti da visitare Super !!!!

If I could give 6 stars I would. Mohamed, Amine, Aziz, and Fatima were excellent and saw to our every need. The Riad is beautiful and comfortable. I cannot recommend Riad Karmela Princesses enough.

Nous sommes ravis de l'accueil de ce tres beau riad, le personnel aux petits soins et toujours prêt à vous rendre service. Les chambres sont propres, petit déjeuner copieux et les soins hammam et massages excellent. Un merci particulier à Mohamed qui nous a chouchouté pour l'anniversaire de mon mari Au top ! Nous recommandons fortement ce Riad. Notre séjour était parfait !

Incroyable, hospitalité et situé en plein coeur de la vieille ville, très spectaculaire.

Riad was amazing beautiful décor felt like a true palace and the staff was beyond amazing friendly respectful and extremely attentive and professional. We loved everything and every second there. Will & Daisy.

Property was beautiful although check out was a bit chaotic and wasn’t explained clearly.

Look no further. Central to everything you want to see and do. The staff is amazing and super friendly. Also safe and enjoyable for LGBTQ .

I was pleasantly surprised to be at the property, the pictures are a true experience, the staff was amazing the location was central to everything. This is a must stay property!!!

Stayed for 4 nights and had a wonderful stay. The place is an oasis of tranquility in the busy medina. The room was beautiful and the bed was super comfy. Breakfast was lovely. We had a massage there and that was better than the massage we had at another place where we went for a hamman. But on top of that it’s the staff that get this place 5 stars. Welcoming, attentive, friendly and extremely helpful. They gave us recommendations, made phone calls for trips, organised taxis and tuktuks and changed money. Without them we’d have spent a lot more time searching the medina - which is also part of the point of going to Marrakech -but not if you want to be somewhere at a set time!