很優質的飯店

This hotel has an extremely convenient location, and it only takes about 5–10 minutes on foot to reach the ski slope, making it ideal for skiers who do not need to carry their equipment onto a bus, but can go directly from the hotel to the ski run. The hotel also provides plenty of parking spaces, so self‑driving guests can park without any stress, which is very convenient for driving up the mountain during the ski season. The hotel facilities are well equipped, including indoor and outdoor hot spring baths, restaurants and lounges, allowing guests to relax comfortably on the premises all day. The hot spring area is very spacious, with clear water and a clean, tidy environment, and leaves you feeling completely relaxed and comfortable after a soak. The rooms are spacious and well arranged, with comfortable beds and an overall clean, elegant feel that makes for a very peaceful stay. The housekeeping staff cleans thoroughly, and the public areas are also kept neat and orderly, giving the entire hotel a well‑organized and professional impression. Overall, this hotel performs outstandingly in terms of location, parking, facilities, hot spring quality, and room standard, and is especially suitable for ski trips.

1. Only 2 coins laundering machines is not enough. 2. The ski gear and the rental process have to be enhanced. The gear is too old and there is no professional staff to help adjusting the gear. My boots have no suitable size provided to me even though I have booked 2 weeks in advanced at least. Also, the boots is broken during my stay, thats why I have to changed another one. 3. I changed my dinner order twice during my 5 days stay and everything my order was not taken correctly which they always provide another type of course to my wife and me. Unfortunately, they also made a incorrect drink bill to me and my friend which is repeated costing both me and my friend.

The outdoor onsen was beautiful and spacious. The ski route going back to hotel was very icy therefore it needs to ski down the hill then walking up to hotel. That was a bit of a hassle and painful to walk up the hill with ski equipment.

Good

溫泉餐飲絕佳

員工親切，溫泉設備非常好。鄰近纜車站，方便行山。

房間寛敞舒舒，晚餐陶板牛超美味，溫泉正，下次會再來！

房間很寬敞，有按摩椅，有客廳，餐廳員工很細心，食物有質素，服務非常好，不是旺季溫泉是夠用的，非常推薦

溫泉正 冬天前往 可能更美

酒店有免費穿梭巴士到山形站，步行幾分鐘可去藏王登出纜車站，非常方便，酒店餐廳職員友善，有禮，酒店整体感覺很好，非常推薦。

各方面都很好！接送如果可以多啲時間選擇就更加好

酒店服務好，有免費車由山形站接我們到酒店，第二天早上又有車送到山形站，酒店大堂有免費咖啡、茶。温泉池算大，有露天及室內溫泉，水溫夠熱，很舒服。晚餐是會席料理，美味豐富，早餐是自助餐，有很多選擇。酒店距離藏王山麓纜車站很近，在酒店門口查詢要到纜車站後，司機二話不說就叫我們上車，把我們送到纜車站，很感謝那位司機的幫忙，這間酒店的服務真好。

Nice hotel

near by Zao cable car station, good at braakfast,hot spring good

飯店直接租雪具 後面走出去 可直接滑雪，非常方便 溫泉也是非常讚, 非常推薦

日本房算大，房間有暖氣請記得開！ 有shuttle bus可以去巴士站跟纜車站，要跟櫃台說一下，服務態度很好！ 從山下走回飯店會有點累，要有心裡準備！ 如果預定時是兩個人，但實際入住有小孩要同住，會加收小孩費用，也不算便宜！ 滑雪入住算不錯的體驗，如果要c/p值的話，可能可以選更便宜一點的!

Top Lage zu den Seilbahnen. Angenehmer Schwefelonsen. Halbpension war hervorragend. Classic Zimmer im japanischen Stil mit zwei Einzelbetten war für Japan riesig. Englischkenntnisse waren teilweise eingeschränkt. Personal war aber sehr bemüht. Kostenlos Kaffee/Getränke in der Lobby. Nähe zur Seilbahn ist super.

Clean room, amenities, massage chair, suite-like room, futuristic Toyo toilet, TV in each room, two beds, spacious bathroom, the whole package. I stayed for three nights in the Luxury suite. It was worth it. They have three restaurants in the hotel. The Zao Ropeway is 5 to 10 minutes away. You can by your gondola tickets at the front desk at a discounted price. Location wise, you are literally near the slopes. The bus terminal is a 7 to 10 minute walk.

Zao Onsen is a spectacular location for skiing & this hotel has it all… you can literally ski in & out of the hotel & see the ropeway, cable car station & slopes from your window. The buffet breakfast has everything you could want (both authentic Japanese & western options for those who want such). You can walk everywhere, slopes, cable car, ropeway, restaurants, cafes, skihire from the hotel. And at the end of the day.. you have access to an indoor & incredible outdoor natural onsen… where you can soak your tired muscles as snow falls lightly around you. It’s magical. Couldn’t recommend highly enough.