The stay was good and all the services was in time. Staff was polite and helpful.

It was a neat and safe property

I arrived as a large group and found not ready to receive us despite knowing of our program well in advance. Room was without face towel, hand towel and Kleenex. Only one bath towel. Personal safe inside the room is not bolted. Somebody could theoretically walk out with the entire box. Carpet in hallways in bad shape.

The staff is very decent & courteous, special thanks to Ms.Jasmine who on 1-communication understood the need of the guest by organizing our dinner though we arrived @ midnight. The food was remarkable. Full marks to the entire management for making our stay a memorable. Would love to come back.

Play area

Don't let the lovely exterior and public areas fool you, Extremely poor upkeep in the rooms and personal spaces. Poor service in the F&B areas, coffee shop , staff busy talking to each other and trainees more helpful than uniformed staff . never again.

Good hotel. Convenient if you want to travel out of Lucknow. Lot of confusion and time taken at check in. Otherwise all good

No driver sleeping facility staff not friendly

It was a short trip and we had a good time and after Covid 19 wasn’t expecting to be much. Pleasantly surprised to find the property in fairly good shape. Food was very good at the restaurant and the girl Kajal took great care at the table

Everything was pretty nice accept their behavior towards Videography when I was not focusing on any person but just the facilities. I didn't understand why shooting video was prohibited inside the hotel. They stopped me to take video for their photo gallery, understood but I didn't understand why not the rest of the common areas. I was just using my small GoPro to put it on YouTube as I'm a travel vlogger. I mostly promote 5 Star Hotels, Airlines and their Business/First Class Lounges but looks like they didn't give me the opportunity to do that. Though I gave them a 5 star ratings but when I paid for something, that's my right to do unless they have it mentioned on every wall, "No Photo/Video is allowed." Breakfast was not satisfactory. They had Indian food like Dosa and all. Found sausage only from the continental but No Cheese, No Olives, No Grapes, No Dry Fruits and moreover they didn't greet when entering the restaurant for the buffet. There was no proper table service other than I asked them for something. They didn't ask for coffee or tea either on the table. It's understood from their employees faces that they are not satisfied with their job for whatever reason. Nobody smiles when ask them something. A good training is needed. That is not how a 5 Star property should look like. The property has big chilled air conditioned rooms and other amenities but I found people don't have simple etiquette. No greetings when checking-in or see you in the future when checking out.

Everything was a unique and great collection at the art gallery.

Amazing hotel. New building and rooms. Rooms spacious, All areas absolutely clean. In-room free bottled water, coffee maker, various teas and coffee, including some organic tea. Free breakfast which has so much variety that it is like a lunch buffet. Staff extremely courteous everywhere-- reception, doormen, restaurant, free breakfast area, etc.Late checkout at 2 PM. One of the best I ever lived in anywhere in the world including USA, UK, and India. On negative side: missing antibacterial liquid soap. All pillows are same thickness and hardness which is not a good idea.

Well da hotel is still under construction. R rooms remote was not working, I had to call maintenance person as the AC cooling had a problem and swimming pool is under construction which v came to kw after check in.

Remote. No facility other than room. No taxi service. Very bad location and service

It was amazing, everything is fantastic.

This I believe is a 4 star hotel however feel and looks like 5 star. They are still under construction and that is y I believe only 4 stars. I love the friendly staff and the atmosphere. Very economical price for Lunch and dinner buffet.