The whole experience in this onsen hotel is PERFECT! We were greeted by friendly staff when our car just entreated the hotel area, and we were served with hot matcha and tasted snacks. Staff has been very friendly and helpful with great hospitality. The onsen resort only got a few rooms, which provided privacy and calmness. You can use the onsen at the other sister hotel as well. Food was really nice. Private onsen was available inside your house as well. After all, we enjoyed ourselves and will definitely come back!
Friendly and professional staff, if you want a hassle free vacation, i recommend this hote
ys
10.0
/10
评论于 402几周前
Expedia Group verified review
everything was too good to be true.
staff were all super nice, helpful and proactively engaged in assisting customers.
i just stayed there for one night and unfortunately i damaged my rental car before dinner time XD
the manager proactively helped a lot by calling rental car company, insurer as well as police. she intentionally put down her work and helped to call the parties and do the translation on me even in a heavy rainy night!\
she even offered tea while i was waiting for police to come as it took nearly two hours to complete the whole process.
the room (type c) and other facilities were absolutely clean and in perfect condition.
it totally worth the price! will come again for sure!
the meal were fine too if u dont mind to eat horse meat.
personally not a fan.
Great Onsen! Truly enjoyed the stay. Everything was awesome and the service was excellent!
Tarun
休闲 好友同行
10.0
/10
评论于 14几周前
Expedia Group verified review
Lovely onsen resort. It’s probably a little smaller than the other resorts in the area, but the villas are modern and lovely.
Layan
休闲 好友同行
10.0
/10
评论于 18几周前
Expedia Group verified review
We spent two nights at Miyama Sanso after a whirlwind 10 days making our way west from Tokyo. It was the perfect retreat after many days on our feet. The facilities are spotless and the property itself is gorgeous. Beyond the tranquility and picturesque surroundings, the warm, kind, and attentive staff made our stay all the more pleasant and relaxing. They made sure to arrange for transport to and from the hotel and planned an excursion for guests to the main area of Kurokawa Onsen. They also went above and beyond to accommodate our challenging dietary restrictions and made sure we always had a delicious selection of dishes during meals, which elevated the experience. 10/10 would absolutely recommend. I look forward to returning!
Enjoyed our luxurious stay. Everyone was so friendly and kind. The property and area are beautiful.
We booked a room with a private bath to add to the luxury. Also a bit shy being westerners so got to enjoy a lot of baths without feeling uncomfortable.
Food was good and presentation was gorgeous. Almost too much for us but that seems to be standard with kaiseki meals!
阅读更多
Seung jin
10.0
/10
评论于 44几周前
Hotels.com verified review
너무좋았어요 경치도 예쁘고 방도 넓고깨끗
직원분들도 너무 친절하고 가이세키 맛도 좋고 깔끔!
알러지와 날것을 못먹는 아내를 위한 요리등
배려해주셔서 감사했습니다
유황온천 덕분인지 피부도 너무 보드랍고 가려움증이 많던 피부였는데 구로카와에서 숙박하는동안 한번도 가려웠던적이없었어요!!
정말 행복한 여행이었습니다😺
Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia