飯店服務人員很快速的幫助房客解決各項需求，很值得讚許。

Bit of an old unit best accessed from the shopping centre. It does a job for the price and the staff were helpful.

Was a great experience.

Breakfast was ok but it is a cashless hotel so better be prepared

There was rubish under the bed otherwise was perfect for a short stay

Drugs using under hotel ramp were some people sleep ruff. At rear of the hotel in small square down and outs and Alcoholics drinking . My wife found it unsafe, we were told when out near the hotel we get are faces kicked in by drunk person. The area looks run down in places and if safe why have security guard on site at the hotel. I only used the Thristle Hotel because i used their Heathrow hotel twice before.

Breakfast was good

Lovely,warm atmosphere with smart interior. Management very efficient. Front desk unfriendly and no customer relations etiquette.However,I enjoyed my stay overall.

Don’t trust the photos! The hotel is not this nice. Also facilities they advertise such as kettle in room are not correct. There is a coffee machine at reception but water is barely warm. Noise outside the hotel is horrendous. We spent the night awake thanks to the boy racers in the car park facing our window. No Aircon or heating. Wouldn’t recommend this hotel

Quick stopover prior to taking flight from Luton, Next to square and can be noisy from outside. Not the hotels fault. Reception was good. The room was basic but clean. There was no coffee making facility in the room. There was coffee in the lobby. The bed was not comfortable and the pillows even less so. All in all if I have to, I will go again

Was perfect for what we needed for a few hours overnight before an early morning flight. Clean, tidy and staff were helpful.

Stayed for two nights after arriving to Luton airport and waiting to go to Heathrow for my next flight. Staff is really attentive and the breakfast and all day coffee availability is great. The mall next door made the wait pass faster. Would stay again if I arrive to Luton airport and need a few nights before I continue with my travels.

Pros : cheap and only a few mins walk from train station although I would not recommend doing so at night. Cons : Most uncomfortable bed I have slept on in years it felt like a slab of concrete with a sheet over it, only had one very thin pillow went to reception to ask for another was told no, explained I have a back issue and needed the support told no even firmer and rudely Shower pressure on 9th floor was appalling water literally dribbled out. Buffet breakfast looked like a roulette wheel of options to get salmonella.

Clean room, free wifi and free breakfast. Very basic but good for one night if going to the airport

Was ok for

Well placed for Luton station. Very limited number of restaurants close by - but room itself v comfortable

Parking difficult, room not the cleanest, a lot of strange smells, both lifts not working temporarily

Breakfast was as ok, staff were polite and helpful, WIFI was non existent,

Great location right outside the mall and 5 minute walk to Luton Station and the bus depot. Check-in was very straightforward. Nice touch was the complimentary free hot drinks machine in the lobby. Parking was £10 for 24 hours and I could go in and out but is on a 1st come, 1st serve basis.. Got offer to upgrade to executive king but the bed was the size of a regular double bed but glad I upgraded... Classic room has really small single bed and the double room had what seemed smaller than a small double. Breakfast was included and had a good selection of food.

Room stinks !!!