8.4
非常好
基于 483 条评论
清洁度

8.8

客房舒适度

9.0

服务和设施

8.8

旅行者评论 Holiday Inn Express VILLA RICA by IHG, an IHG Hotel

每页评论数
20
40
热门评论
Janie
icon-商业 双人入住
商业 双人入住
8.0
/10
评论于 13几周前

Expedia Group verified review

The staff at front desk were excellent, but our room was really filthy. I had to use Clorox wipes to clean all the bathroom & bedroom surfaces. They were dusty with spots of dried food & liquid. The toilet had hair on the toilet seat & the sink was dirty.
allen
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 13几周前

Expedia Group verified review

Stayed three days. Staff was awesome. Very helpful every which way. Arrived early and was given early check in. Was very responsive
Charlene
icon-休闲 家庭
休闲 家庭
8.0
/10
评论于 14几周前

Expedia Group verified review

Good location clean
Cynthia
icon-休闲
休闲
8.0
/10
评论于 15几周前

Expedia Group verified review

Everyone was very friendly and tried to accommodate my request for a quiet room. It's not their fault that the hotel is right next to a busy noisy street Over-all it was a very nice and pleasant stay.
Tameka
4.0
/10
评论于 16几周前

Expedia Group verified review

Quick and efficient service and overall the hotel was accommodating for the short time we needed it. The room was warm due to the air not being on a cooler temp.
Deborah
10.0
/10
评论于 17几周前

Expedia Group verified review

The lady that checked us in and out was fabulous. She really cared about who we were and asked about the wedding we attended when we returned. Great people skills!!!!!!
Brandy
icon-休闲 家庭
休闲 家庭
6.0
/10
评论于 18几周前

Expedia Group verified review

Hotel was nice, but pool was nasty. Breakfast was terrible.
Lerin
icon-朋友和家人
朋友和家人
10.0
/10
评论于 20几周前

Hotels.com verified review

Clean and staff very friendly and helpful but a little out dated on carpet and bathtub
Verified traveler
icon-商业
商业
4.0
/10
评论于 21几周前

Hotels.com verified review

Our first time here it was absolutely amazing which caused us to want to come back. Our 2nd time will be our last. As IHG members because we opted to reserve the room on a 3rd party site would not allow us to have an extended check-out though we PAID OUR FUNDS AT THE HOTEL, we were given room 101 our shower did not have sliding doors as a result the entire bathroom flooded. There was a drain in the middle of the bathroom floor which led me to believe this happens often. We showered at night the next day we still had water over tge entire floor it did not drain. Not the best experience the second time.
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CURTIS
10.0
/10
评论于 22几周前

Expedia Group verified review

Staff was excellent. Everyone including guests very hospitable.
April
6.0
/10
评论于 22几周前

Hotels.com verified review

Hotel was clean but our fridge had a old chicken sandwich and ranch dressing inside. Homeless man sleeping outside on bench.
Corinne
icon-休闲
休闲
10.0
/10
评论于 24几周前

Expedia Group verified review

Close to the interstate highway but far enough away you didn’t have the noise. It was very quiet and staff was extremely friendly
Carla
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 24几周前

Expedia Group verified review

It’s close to family.
Delisa
icon-朋友和家人
朋友和家人
6.0
/10
评论于 24几周前

Hotels.com verified review

The bathroom was dirty. There was hair in the shower and on the walls. You could tell it had not been cleaned. There was different types of hair so who knew when it was last cleaned. The walls needed to be cleaned as well.The front desk agent Laverne was very apologetic and cleaned the bathroom as best as she could. The shower still felt dirty. Housekeeping had left for the day.
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Thomas
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 24几周前

Expedia Group verified review

Our second stay here. Rooms are comfortable and clean. Good breakfast
Cameron
icon-商业
商业
10.0
/10
评论于 26几周前

Hotels.com verified review

Always pleasant
Verified traveler
6.0
/10
评论于 27几周前

Hotels.com verified review

this hotel needs some updates. i'm not sure if it is dog friendly, but our room smelled like a wet golden retriever. front desk people are very nice!
Dave
10.0
/10
评论于 27几周前

Expedia Group verified review

Properties very clean staff’s very friendly and breakfast was great
Markelia
icon-商务和休闲
商务和休闲
10.0
/10
评论于 29几周前

Expedia Group verified review

There awesome!!
Markelia
icon-商务和休闲
商务和休闲
10.0
/10
评论于 29几周前

Expedia Group verified review

Everything
每页评论数
20
40

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