被安排到白天超級吵，晚上也不放過的客服

Staff is very helpful Food is very good at the restaurant The area is very windy due to it’s location Highly recommend

Stunning resort and friendly staff. The food and restaurants were excellent, as well as wonderful pool areas. We will be back!

We loved the many options to swim , the massage in the spa was amazing and all the staff was so accommodating

The property was maintained impeccably. The rooms were lovely and decorated tastefully. The shower pressure was impressive. We had a studio but the size was easily that of an exceptionally large one bedroom. Being able to walk out and get directly into the pool was wonderful. The yoga class every Morning taught by Valerie was a great way to start the day. This property was impressive. If you’re an ocean swimmer you will not be able to get into the water. It’s a black flag beach. Huge beach and great place to walk for exercise or watch the sunset. Give it a try and you will not be disappointed. Christine - Fort Collins, Colorado

Amazing resort. It’s away from everything so don’t plan for an easy ride into town. Great pool and water slides. Was pretty quiet coming in Jan 1st.

Rooms were big and nice and spotless. Had kitchen living room, two baths and master suite. Overlooking the Pacific ocean

Great resort. The staff are superior and next level. The only downside is limited food options after dinner. You need to plan on eating early evening if you want to stay out late, this place gets chill after dark and only the soorts bar remains open late. Super beautiful resort, great amenities, fantastic ocean views. We had a great time and played golf too.

Nice room, helpful staff. Excellent location.

All pools are heated. Food is amazing and great service.

Food service in their major restaurant was spotty and slow. Otherwise very good food

The room was excellent- very spacious, clean and fantastic view of the ocean and sunset!

The resort is nice, but a lot of hidden fees; it is far from everything, and the food is mediocre at best. My wife purchased something from the gift shop and was told she could return it if it didn't fit. Given that they only had one size, we tried, but they only offered store credit. The pool staff and waiters were very nice.

Staff was friendly

We recently stayed at the Grand Solmar Pacific Dunes in Cabo and booked a Presidential Suite, which was one of the few highlights of our trip. The suite itself was spacious, beautifully appointed, and offered great views—definitely enough room for a family with kids to spread out and feel comfortable. However, the overall service experience left a lot to be desired, especially for a resort that markets itself as family-friendly. At first, the staff seemed attentive, but it quickly became apparent that the resort was operating during low season with very low occupancy, and this impacted almost every aspect of our stay. Services were stripped back, and it felt like the resort was nickel-and-diming guests just to keep basic operations running. A particularly frustrating example was the nanny service. We were told we had to hire one nanny per child, which already seemed excessive. We only requested the service for three hours, but within two hours, it was clear the quality was poor—our kids were hungry, upset, and crying, and the caregivers didn’t seem engaged or prepared. We ended the service early and voiced our concerns, but even after escalating to the manager, the resort insisted on charging us the full amount. There was no flexibility, no understanding, and certainly no effort to make it right, which is disappointing when traveling with young children.

Un lugar excelente para descansar y desconectarse del mundo, muy tranquilo, sin ruidos , playa no es segura para nadar

Ok where to start. Beautiful property and a beautiful penthouse room we reserved. My wife and I were on vacation with two girls ages 5 and 13 for 4 nights. We checked in and had to walk in some insane wind getting painful sand blown in our faces following the bellman while 2 golf carts sat unattended. Let me tell you for the 5 full days we were here the wind was relentless. So much so that only one small section of pool was usable, while the other areas sat empty. It seemed they were short on staff because we barely saw anyone and at one point we tried to get a taxi and the guy up front said he was from another hotel and didn't know anything. Also everytime we went to a restaurant or the lobby etc we had to deal with the heavy sand blown winds. No one was available for a ride. And to add to the terrible service here, the woman that worked at the market was rude and short and scowled at me even though I was trying to speak Spanish politely. The restaurant good quality is sub par and crazy expensive. A turkey sandwich for $33 and a bowl of strawberries $18 and the shrimp pasta $72. What?? Not many food options and you had to hunt for servers at the pool and go up and order by yourself. The spa and beauty area was closed while we were there every day as was the kids club. Not many lounge chairs by the only pool that wasn’t ice cold. So bottom line, the few staff that were on property were not very attentive or nice or helpful and the wind is unbearable.

They refused to upgrade us because they said it would be too much work for housekeeping. They did not provide any of the VIP amenities and refused to let us check out even an hour later. Very poor service overall. The restaurants are also very expensive and mediocre quality. Our first time here was much better and after the poor service this time we won’t be back.

Great places to stay. Family oriented

Beautiful, tasteful room with equally nice grounds and surroundings.