Difficult check in due to lack of clarity in fine print

Good value apartments

Check in was 2 pm we arrived at 1:40 was told there was a problem and moved us too another apartment which we had too walk for 25 mins too get too where we was told it wasn’t ready and the cleaners was on the way however they told us the code for the apartment only for the cleaners too turn up at 5:30 not offered any refund or discount overall not happy

Horrific...what was supposed to be a relaxing sisters get together turned into terrible experience. We found our original booking unavailable without being informed so was offered this place instead.Huge cracks in walls,dangerous flex on kettle very badly charred.Shower with dirty unmaintained round outside base so we refrained from using.No main light in bedroom only light was a tiny bedside lamp full of cobwebs. A steady stream of men from upstairs flats smoking on step with door open so our apartment stank permanently of smoke.Never ,ever stopped in a place so badly in need of maintainance.

Our stay was very pleasant. The apartment was bigger than we imagined so plenty of room for everyone