On the first day when we wanted to use the toaster to prepare for breakfast, it was so dirty that we had to give up. The inner side of the rice cooker was rusty and we couldn’t use it. Even the staff helped us to replace another one, the new rice cooker still didn’t work. The bathroom and kitchen floors were dusty. Even the hotel was newly opened, the carpet on the floor had patches of stain. The management of the hotel should be aware of cleanliness.

Close to the airport and many nice restaurants. Friendly staff

這所服務式公寓新落成，設施足夠，泳池、健身室、燒烤場、停車場，地點方便，是自成一角的社區，附近有餐廳、超市、郵輪碼頭，步行10分鐘左右就有特色食街，可足以消磨一、兩天，距離市中心15分鐘車程，很方便呀！

It's almost perfect, brand new & modern, only the room cleaning need to improve, they did not remove the rubbish starting from the 2nd night

Great place and location and facilities perfect place to stay when working away from home

We booked the Alcyone for a friends party being held at Eagle farm racecourse and Alcyone location was within close proximity. Couldn’t fault anything, rooms clean and comfortable, easy checkin and communication. Would highly recommend and stay again if the opportunity arises.

Staff very good, check in smooth. Loud thuds through the night, soundproofin should be better

Location and proximity to many amenities, 24/7 restaurant on Ground floor, Customer Service.

Just a relief. Large room. Slept. Bit noisy

Easy to book, check in and staff helpful. Room very cosy and separate bedroom helped.

Clean room, friendly staff

We had a great staycation close to restaurant and airport

good

Got upgraded room Location fabulous. Close to eat street north. 2nd stay at this property

The room was immaculate

Great to see Foxtel back Street Noise with motorbike hoons is a worry

Was a quick stay - lady at check in was super nice!

Amazing area

The rooms are spacious. The bed is comfortable and everything is very clean. There are a lot of food options within walking distance of this accommodation.

Great room, great location and front desk staff very friendly. Will be back!