On the first day when we wanted to use the toaster to prepare for breakfast, it was so dirty that we had to give up. The inner side of the rice cooker was rusty and we couldn’t use it. Even the staff helped us to replace another one, the new rice cooker still didn’t work. The bathroom and kitchen floors were dusty. Even the hotel was newly opened, the carpet on the floor had patches of stain. The management of the hotel should be aware of cleanliness.

Close to the airport and many nice restaurants. Friendly staff

這所服務式公寓新落成，設施足夠，泳池、健身室、燒烤場、停車場，地點方便，是自成一角的社區，附近有餐廳、超市、郵輪碼頭，步行10分鐘左右就有特色食街，可足以消磨一、兩天，距離市中心15分鐘車程，很方便呀！

It's almost perfect, brand new & modern, only the room cleaning need to improve, they did not remove the rubbish starting from the 2nd night

Great location all around. It’s a short walk to Eat Street for some fun informal food choices. Formal dining options, a grocery market, bakery & chemist shops are located along the promenade just outside the hotel. The city ferry is located a short distance along the dock which provides easy access to other locations along the river. The room we stayed is was well appointed and comfortable. The only negative comment is that the carpets are starting to look their age, not a big distraction ….but noticeable. All & all a good stay & I would recommend the Alcyone to friends.

It was a family holiday and we had three units. All were very clean, spacious and comfortable. The staff were very helpful.

Staff were helpful

Very nice clean and spacious apartment with lots of amenities close by.

Great location. Staff friendly and helpful. Water pressure is variable - apparently depends on what room you get. Lovely lobby. Easy parking (additional cost). Room is clean but a little tired (2 bedroom unit)

Everything was exceptional!

Excellent choice!

Great customer service

Everything was great. Spacious room. Comfortable bed. TV in the bedroom was great. Would definitely stay again.

The apartment was large, spotless and well equipped.

The staff were great at check-in and check-out. Very friendly and helpful. The room was clean. The bed and pillows were super comfy and the room was also very quiet considering where it is so we had a great nights sleep. The kitchen had everything we needed and then some. Great location with plenty of food options and a nice spot to stroll along the River. Would definitely stay here again :)

Excellent location. Helpful front desk

In a great location and the suit was very spacious

Clean , great beds, great location & excellent reception staff

Absolutely fabulous

As always our stay was amazing from start to finish.