Great hotel, very clean

I’ve been visiting this hotel every year for the past 10 years and always considered it the best option in Sozopol – great location, close to town, and just a quick taxi ride to the trendy beach clubs. Unfortunately, this year I got an “upgrade” of a different kind. By booking through Expedia, I ended up with a tiny room and a view hardly worth looking at. Apparently, lower price = lower quality, and a decade of loyalty means absolutely nothing here. Too bad – I used to recommend this hotel to friends… now I’ll have to think twice myself.

The bedroom air conditioning did not work. Both televisions did not work. The toilet smelled of cigarrette smoke even after air freshener. They allowed a dog to swim in the pool. The breakfast buffet person was rude, unhelpful and charged for (1) coffee, which was reversed by the front manager, but left us with negative feelings. This was highly rated and more costly, but not worth it. We extensively travel Europe and Bulgaria, but this was such a disappointment.

Lovely hotel. Unfortunately they changed the air conditioning for heating the day we arrived which was totally unnecessary. It was incredibly hot during the night. Also we received an unscheduled guest at 10pm - the bellboy entered the room without knocking as he went to the wrong room. Was not impressed!

I recently stayed at this charming boutique hotel and had an absolutely wonderful experience. The hotel itself is small, but beautifully designed with a great interior that exudes both elegance and comfort. The restaurant on-site serves delicious food that truly exceeded my expectations, making dining in a real treat. The views from the hotel are simply mesmerizing, adding to the peaceful and serene atmosphere that makes it the perfect getaway. The service was exceptional—every staff member was very helpful and accommodating, going out of their way to ensure a pleasant stay. It was so delightful that I ended up extending my stay by an extra day. The location is also incredibly convenient, within walking distance to everything you could need or want to explore. Overall, this hotel is a hidden gem—quiet, charming, and an absolute pleasure to stay at. Highly recommended!

Great property; it is probably the best in the area.

Tout est parfait , hôtel prestigieux. Excellents équipements, literie, sanitaires, décoration… Un must!

Excellent établissement, moderne et raffiné. Équipements au top, souci du détail. Magnifique déco dans les chambres, tout est très bien pensé.

Amazing place. Will be back!

Gorgeous hotel with excellent amenities within walking distance of all the sites of Sozopol.

Lovely new hotel. Clean and well designed. Great ambiance and located next to the harbour. Well priced and food always was of high standard. Highly recommended.

Beautiful hotel, clean, lovely pool area. Staff very accommodating would highly recommend.

This luxury hotel is perfectly located at the old town entrance. Our bedroom with view of the harbor was terrific. Breakfast was very good with plenty of choices, and the staff was very helpful. It's probably one of the best hotel choices in the Burgas region.

We loved everything about our stay at Blu Bay Sozopol. The hotel was gorgeous and the staff was so helpful and kind. Sozopol was a charming town and the location allowed us easy access to the places we wanted to see. Also, we are still talking about the paella at the restaurant.

Worth all five stars.

Modern nice place in central location

The hotel is ok but the view from the room/ balcony was facing a small internal yard and a wall. Parking cost was supposed to be included as advertised on the site and agreed with Hotels.com but they wanted a high fee for it. Luckily we managed to park by the restaurant with agreement of its manager. Some staff has a snobbish attitude towards clients.

Nice interior design, very clean place and helpful staff.

What a fabulous hotel. From the moment we were arrived and the bell-boy whisked our car into the garage - yes, you have to pay extra, but it is underground and worth it for the security and keeping out of the punishing sun - we were made to feel welcome. The common facilities are excellent, with a few seating areas available, all comfortable and well designed. The room was huge and the bed extremely comfortable. The only gripe I have is that there are no comfortable chairs in the room. The sitting area is small and frankly hostile - a couple of thick seat pads pushed against a wall, with a couple of tiny cushions. But this is the only complaint. The service was excellent throughout, the pool area spotlessly clean and well equipped and monitored. The spa looked lovely, although we didn't try it. And the breakfast was absolutely superb. We will be back.

Great hotel The breakfast staff need to learn how to prepare eggs though, as the choice of eggs is poor and rather overcooked, which for a France or UK price level hotel is a serious down point. Parking was a surprise at checkout that could have been avoided if alerted at check-in that there is a daly charge = 10% of the price per night... Everyone was wearing masks at all times which was really reassuring