The shower drainage was stuck, bath water was soaking up above my feet, it was very disgusting. The shower tap was difficult to use and had to use brutal force to turn on. I finally asked my wife to endure not to take bath on that night. carpet old and dirty. stairs very steep and narrow, room. door key is kind of toy that all rooms can use the sane key. the room door was difficult to shut and open, had to kick open and pull hardly to lock. the only reception man answered door very late after we rung the bell outside the hotel, i was asked to pay £15 in cash immediately to park the car but it took me 10minutes to walk from the hotel. but once I reached the carpark,. i saw that the parking payment machine didnt cost so much actually. this stay was actually a scam, what a horrible experience with so much complaints from my wife

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Room was clean but small and dated. Had to fill the kettle with water in a mug due to the sink being very small. Breakfast fine, and the owner very nice.

For what we paid the hotel was good! Right next to the city center. Breakfast was basic but good and the worker ensured that it was constantly stocked up! Great for a couple of nights :)

The host was incredibly friendly and helpful, and all the other guests were clearly having a good time because we all wound up chatting over breakfast! Lovely!

Breakfast was great. The hotel manager a nice helpful person. The beds were very uncomfortable and would be better if the shower head was upright. Overall everything in the room was outdated. The lack of heating too. The big radiator was not working and was replaced by a much smaller one which was too small to heat the whole room. The hotel manager kindly lent us his fan heater from reception but there needs to be something more permanent in place.

ALL GOOD

Crumpets and marmite were excellent

You couldn't be more central (excellent location). Sanjeewa was wonderful - We thought we had an issue with our TV & he came up immediately to sort it (it was us, not the TV)! Breakfast was so good, continental but plenty of variety. Sanjeewa also allowed us to leave pur bags at the property, after check-out. Really can't rate this place highly enough, at the price we paid. Would recommend 💯

Room wasn't great! Water coming out of taped up holes in the wall and shower was terrible. Breakfast was 8-10 and when I got there at 8 was told it was 08:30 not 8 so had to leave without.

The hotel is well overdue for some investment. A substantial renovation is needed to overcome tired decor, poor en suite and shower, neglected reception area. Really can't recommend. However the saving feature was Sanjeewa, the manager, who impressed us with his professional and courteous approach. He did everything to help in difficult circumstances.

Sanjeewa worked extremely hard to make our stay comfortable and enjoyable. The room was clean, as was the bed and linen. Breakfast was adequate, but would have liked a croissant.

Hôtel avec beaucoup de charme. Extrêmement bien placé.

Très bien placé

Lovely property, convenient location, renovated nicely, comfortable clean and compact, exactly what we needed. Only meet one staff member, but he was polite, helpful and informative. Minor details like taps a bit loose and TV remote needed new batteries could do with attention, but no big deal. Nice range of breakfast items, nice dining room. Listing on Expedia said the hotel had parking which wasn't true but the local multi storey did the job

Very near to the city centre, just a few steps away!

A clean bed and on suite. Walking distance to the Cathedral and most Canterbury attractions.

Geschäfte ja, Frühstück weiss ich nicht. Ein Mitarbeiter Mr. Sanjeewa war der irrigen alten Meinung, dass man zum einchecken ausser dem Personalausweiss, noch die mail Bestätigung vorlegen müsste, was aber seit 3 Jahren nicht mehr stimmt. Positiv war, dass er mir meinen Koffer hochgetragen hat. Das Zimmer war so klein, dass ich diesen nicht öffnen konnte. Der Fernseher hat nicht funktioniert.

AVOID. Generally tired, old and run down. Half expected this for the price so not that bothered about that. the location was good. The problem.... bedbugs. Lots of the horrible little things. We've videos of them all around the room and unfortunately we didn't realise until the morning. It's clear there's been an infestation for some time - there's actually reviews that we missed discussing this. It's clear though that this recent infestation has also been going on for a while... pale grey dried blood stains were visible on virtually all linen (easy to see when you look for it). The hotel has ignored all attempts to discuss this issue.

Amazing location in the centre of historic Canterbury and Sanjeewa was most helpful