The shower drainage was stuck, bath water was soaking up above my feet, it was very disgusting. The shower tap was difficult to use and had to use brutal force to turn on. I finally asked my wife to endure not to take bath on that night. carpet old and dirty. stairs very steep and narrow, room. door key is kind of toy that all rooms can use the sane key. the room door was difficult to shut and open, had to kick open and pull hardly to lock. the only reception man answered door very late after we rung the bell outside the hotel, i was asked to pay £15 in cash immediately to park the car but it took me 10minutes to walk from the hotel. but once I reached the carpark,. i saw that the parking payment machine didnt cost so much actually. this stay was actually a scam, what a horrible experience with so much complaints from my wife

Greyfriars is fantastically located but the property is quite tired. The shower was hand held over a bath. The “parking” is a garage a quarter of a mile away and quite expensive. However Sanjeewa was the nicest and most helpful person ever. Nothing too much trouble! 5 stars for him.

Stayed 2 nights here the location was excellent a short walk to shops and restaurants, room was small but clean needs some updating. The cold tap in en-suite was loose and the macerater toilet was very noisy. Sanjeewa was very kind and helpful he seemed to be the only staff there. The breakfast was basic but very nice.

Friendly check in but went down hill fast. As we entered what was supposed to be a deluxe room we couldn’t quite see what was deluxe about it. The photo of the advertised room was nothing like and if it was we wouldn’t have even made the booking. The shower was a disgrace, hardly any water came out of the head and the fitting was broken and didn’t stay in place. I double checked with the host to make sure that we had the correct room and unfortunately there was no mistake. We checked out and stayed somewhere else!!

Parking is a nightmare

Really friendly staff. Customer service was excellent. The rooms are quite compact but are well suited to single or two-night stays in the city. The location is right in the heart of the city within easy walking distance of the museum and Marlowe theatre.

Mon séjour dans cet hôtel était très bien. Le gérant était très gentil. J'avais peur du bruit en raison du sol qui craque à chaque passage mais je n'ai eu aucun problème durant la nuit ! Le petit déjeuner était simple mais présent. Je vous recommande cet hôtel pour un court séjour abordable

The place was really calm and peaceful. My room was very cozy and clean. A special thanks to Mr Sanjeewa who is the property manager. He was very polite, friendly and helpful. He even allowed us to keep the luggage in a safe space in the lodge itself after checkout that may we could finish our lunch before we leave Canterbury. Will recommend the place to others.

Great place to stay if looking for somewhere that doesn’t cost too much and you need to be right in the heart of Canterbury. Check in was nice and easy, arranged payment for parking in nearby multi story with no issues. Staff were friendly and helpful. Room was a bit basic but honestly great value for money. You get what you pay for. Ideal for if you’re on a budget. We stayed in family room (2 adults and 2 children). Everywhere was walking distance. Would definitely use again.

Excellent breakfast, very clean and cosy rooms. Very calm location but really close to the main street with a lot of restaurants, pubs and shops. Sanjeewa was very kind and helpful in every possible way. We are really happy with our stay.

Room was good, clean and serviceable

There was one member of staff doing everything without support or security. I booked 5 nights. Area was rough at night and hotel guests were shouting and fighting two of the nights. I was frightened. It looked like manager had been beaten up, but he denied it. Walls were very thin and a couple in next room kept me awake most of night. It was disgusting. Breakfast was basic but there was limited fruit and fresh items. Club and pub opposite Lodge was extremely loud and rowdy well past 12am. This is not a good place for families or decent people to stay. Management need to get a security guard and more staff. They are obviously just interested in making as much profit as possible at the expense of the sole member of staff and the decent clientele. Rooms were clean and sole member of staff was helpful and polite, making the best of a bad set up.

Very

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Room was clean but small and dated. Had to fill the kettle with water in a mug due to the sink being very small. Breakfast fine, and the owner very nice.

For what we paid the hotel was good! Right next to the city center. Breakfast was basic but good and the worker ensured that it was constantly stocked up! Great for a couple of nights :)

The host was incredibly friendly and helpful, and all the other guests were clearly having a good time because we all wound up chatting over breakfast! Lovely!

Breakfast was great. The hotel manager a nice helpful person. The beds were very uncomfortable and would be better if the shower head was upright. Overall everything in the room was outdated. The lack of heating too. The big radiator was not working and was replaced by a much smaller one which was too small to heat the whole room. The hotel manager kindly lent us his fan heater from reception but there needs to be something more permanent in place.

ALL GOOD

Crumpets and marmite were excellent