minus side: I came there at 8.00 am, and the door's closed and locked, and no staff there. I bring breast milk, and ask them to keep it freeze, but they keep it not on the freezer, so All my breast milk's not longer good. they didn't help us to take our luggage and no elevator there. plus side: they allowed us to take a shower even we haven't check in yet. (time for check in at 3pm, we take a shower at 9 am)