The front desk service attitude is very poor. The last white customer was smiling and friendly. When they saw our Asian faces, they put away their smiles and were perfunctory. I will never stay here again.

breakfast egh

Na

The room smelled musty. They are now charging for parking and they went from free EV charging to now you have to pay for EV charging. Disappointed in my last stay

Never disappoints!! So convenient!

Very nice property a little bit noisy because of the construction type and the AC

Super clean and quiet hotel close to Busch Gardens. We had no issues!

The only reason for me not to give all five stars is the breakfast juice selection. I didn't see any apple, grape, cranberry juices available, only citrus juices were available.

We had two rooms here for one night when we were visiting Busch Gardens. The rooms were huge, the pool was fun, the staff was very friendly, and the breakfast was delicious. Would definitely stay here again when going to the park!

Unfortunately even with ear plug you provide, the outside noise, traffic was so loud. It didn’t quite down until midnight and started back up on ir around sunrise.

During afternoon it was pretty noisy. Not sure if it was housekeepers vacuuming and banging sounds

Our 2nd great visit in a row. Will stay here for all planned future visits, too.

Great hotel with very helpful staff for me and my wife, who is handicapped.

Nice place good location friendly staff

It was a nice size room and very clean.

The room was spacious and very clean. The bed was not the most comfortable and the pillows weren’t great. The mattresses need to be upgraded and pillows that are full and not so soft should be provided. It’s a great hotel, less than 3 mins from Busch Gardens and looks brand-new but the quality of the bed and pillows aren’t great unfortunately.

My family was treated to a friendly professional staff, and a very clean and secure facility Room was comfortable and breakfast was free

Cómodo..!!

My visit was great Personnel was professional and Friendly

Detreanna welcomed me at the check in desk; she was so polite and accommodating. Detreanna is a true asset to your organization with her customer service skills.