Beautiful hotel in the heart of the city

Definitely not a five star hotel. Receptionist ignored me for about half minute talking with her colleague. Instead of face contact she watched only in the monitor. Totally unmotivated. Room looked run down and not like a design hotel. AC was very loud and eventhough I ask for a calm room they placed me in front of the street. The only good thing: comfortable mattress. But definitely no 5 service nor equipment.

I would give this a 3.5 overall rating. Nice boutique type property with very friendly staff and good service. The room service is quick and nice. Menu is limited for dinner. The rooms are clean. AC worked which was nice. Looking at other reviews I think people think "5 star luxury" at a hotel in Europe and expect it to be like the four seasons, which these properties are not. Suggested areas of improvement: - Hardly any amenities which goes with the minimalism/sustainable approach, but they should at least leave a list of items available upon request so people are at least aware of offerings. They had a steamer available which was great. - Bed wasn't comfortable - two squeaky twin box springs with a mattress cover on top. - The towels were clean but stink like vinegar which they likely use to clean them, but they need to make sure the smell comes out. - Barely any TV channels to watch and no steaming ability. - You have to tell them to change bedding. This is not something previously communicated. One day my room wasn't made up until after 430pm. All that being said....I would consider staying here again. I do not think the price point matches the offering currently.

Helpful staff and very friendly. Well maintained and classy

Excellent

Bra

Fantastic experience

Staff was extremely friendly and helpful during our stay. They couldn't do enough to make sure that we were happy and everything was to our satisfaction. Was very happy with the hotel overall. And it was conveniently located to many of the places that we went. Would definitely come back. Herrick at the door helped us during our stay and was extremely helpful and knowledgeable about the history of Copenhagen and the Hotel itself Arthur, who was at the front door was also extremely kind and helpful as well.

High end newer hotel. Turn down service, attentive service, wonderful restaurant. Everything you would expect and more. We enjoyed it. The price reflects the level of service and that’s okay.

Room quite spartan Breakfast buffet expensive

The staff were very attentive and allowed me to freshen up when I arrived early. The door man ensured every morning if I needed any assistance and offered his support. The morning breakfast staff managed my meals swiftly. It was a pleasurable to stay close to the sights of Copenhagen.

Gorgeous

I didn’t enjoy my stay. It was an overly small room and part of the room is quite restricted in height. For €400 per night, I expected a lot more space. The AC sounded as if I was on an airplane, it was so loud when on highest setting. Importantly, the desk space was very small and there’s no chair with a back - I had 5-6 hours of calls with a back-less stool which wasn’t most comfortable. The bed was two single jumped together so there was a high bit in the middle. Per usual, staff were nice and service great, but I won’t be staying there again.

Stylish, elegant decor. Friendly staff. Clean. Quiet location but close enough to walk to all major attractions or take train/cab which are easily accessible. Breakfast was included and options of high quality combined with the calm decor was great way to start the day. Dinner was very tasty but Noi restaurant was empty. Wish the gym was bigger. It’s very small and 3 people felt tight. Overall nice non big name option in a good location that is quiet but close to action.

The staff and hotel were fantastic!

I liked the historical perspective of the building but street noise was annoying

Gorgeous! The junior suite was spacious and the bath tub was lovely. We had a great stay and enjoyed the included breakfast.

The ladies at the reception desk gave us great restaurant recommendations and were very helpful. Loved the heated marble floors in the bathroom. Great shower.

Location Breakfast was easy Great staff very helpful

Good location pleasant staff