This is my 4th times to check in Onsen style hotel with dinner (Kaiseki-ryori) but it’s the worst one. 1. Check in experience: it’s running super fast and the staff seems not cared about whether we got it or not, just keep it a routine. I could understand he probably runs 5~10 times a day, but please give your new customers some time to digest. When booking transportation service, their staff not happy to accept our wish to change time. 2. Dinning experience: Their staff (either Indian <— look alike or Japanese) seem eager to rush their customers. We sit in like 18:30, at 18:50 we are about to finish our main dish. At 19:10, we complete the whole set. I guess it’s because they want to get off from work at 20:30. 3. Onsen: their private Onsen is dirty. Used towels left, sandy feel floor, spring not warm enough. It’s better to enjoy it in your own room. Spring water is good. 4. Toilet: we lived in 1st floor. The toilet window is open at hallway side. Basically, when we are doing it, other guests walking by can totally feel it. It’s not comfortable. 5. No service after 21:00, when you want another comfort, please make sure you ask for it earlier.

客房隔音有待改進 整體上職員都很有禮貌 溫泉有點失望 水唔夠熱 環境有點骯髒 女湯沒有門鎖 什麼人都可以進去 沒有安全感

十分乾淨整結，服務態度滿意。

食物質素不好，晚餐及早餐份量很少，太部分是預製好凍的，我們沒有遲到但到餐室的時候食物已經放在桌上，味道也不太好 温泉方面，水溫不夠高只是暖的 唯一可取是員工態度好

The location is very prime, can walk to the train station in 10 mins. Room has private onsen which is very good.

Everything is fine,we have private onsen in our room, for the price we paid was a good deal, a bit far from the station, but you can call for pick up

comforable traditional onsen, simple facilities, quite environment

整體而言，性價比ok

酒店提借接送服務，非常方便，除男、女溫泉，更有2個家庭湯，方便一家大小一起浸，早、晚餐均可接受

除交通不便外，隔音不太好，住地下會比較多嘈音。但房內環境滿意，露天風呂亦很好，食物好味。因為要早上七點離開，員工也會主動提出送往車站及早餐轉為便當外帶的服務，整體令人滿意。

價錢比較是非常合理，房間清潔乾淨👍服務好👍食 物如果我地坐下先出菜會好好多，因為一早預備好食物在枱上所有食物都攤凍，除了點著小小火煮牛肉煱，感覺有熱的食物，其他有點失望

態度好 友善 員工英文好

這間溫泉酒店地點較為遠點，房間整潔並設有有綠荼的薰芳香味，早餐晚餐豐富，有露天獨立溫泉，缺點就是我住2樓，搬行李要上落樓梯較為吃力⋯⋯

房間很大，很好

員工友善 有車接送前往車站，不過步行亦不辛苦 膳食良好 風呂享受一流 入住時，客人並不多，因此能享用全部露天風呂。

房間很大、空氣很好。茶葉薰香沾滿了整室

充滿茶香味。房間非常清潔，房內温泉舒適，highly recommended !!! 餐點好吃!!!!

旅館的入住服務極好, check-in時有熱茶熱毛巾給客人。check-in時會有職員把行李拿到房門外。之後職員會詳細帶客人導覽全館和房間。房間內的設施十分齊備, 大浴場和湯屋也很優質。推薦大家去住!

床稍為硬少少，牆身大薄所以聽見上層腳步聲。Superior room 的燈光稍暗。房內燃點的茶葉燈令到房間充滿清香怡神氣味，極佳！

懷石料理沒有想像的好, 但早餐不錯, 我租三間私人風呂，其中ㄧ間風呂特小