Very nice hotel and the staff are very friendly and helpful providing recommendations for nearby activities and restaurants. We also enjoyed an excellent breakfast at the hotel's cafe.
Thomas
家庭
10.0
/10
评论于 18几周前
Expedia Group verified review
perfect !!
Anna
双人入住
6.0
/10
评论于 19几周前
Hotels.com verified review
Vi bodde på hotellet i tre nätter och upplevde frånvarande personal och undermålig service med obemannad reception. Vi fick inte rummet städat till förväntad nivå. Vi snorklade första dagen och sanden var kvar på rummet hela vår vistelse.
Tiffany
双人入住
6.0
/10
评论于 20几周前
Expedia Group verified review
Lovely appointed hotel at the quiet end of The Esplanade closer to the airport. The front rooms are well appointed, but located directly above the restaurant so be prepared for noise. The nearby hospital (chopper) also adds to the noise. The staff were very helpful with luggage as there are no lifts. We felt the room was given a basic clean from the previous occupants because we were only staying one night. The floor was dirty and sticky and amenities not topped up. That said, the bathroom was fabulous and worth the stay. It was the weekend of the Ironman Competition and the staff had no knowledge of the road closures or parking, which was unfortunate and unhelpful. The coffee from the downstairs restaurant was very well made. The hotel has ‘sister’ restaurants and you get discounts as guests.
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Joerg
10.0
/10
评论于 45几周前
Hotels.com verified review
Super herzlicher Empfang und ein paar Geschenke als Weihnachtsüberraschung, wow! Das ist so wohltuend zu wissen, dass es nicht so tolle Boutique Hotels gibt neben den großen Ketten. Das Zimmer ist ebenfalls sehr schön gestaltet. Schöne kleine Poolanlage. Danke!
Gary
双人入住
8.0
/10
评论于 45几周前
Hotels.com verified review
A/C was great .
No ocean view from our room but great views from the restaurant.
Rosemary
双人入住
10.0
/10
评论于 48几周前
Hotels.com verified review
Room clean and tidy, staff friendly.
Becky
10.0
/10
评论于 52几周前
Expedia Group verified review
Staff
Sheri
休闲 家庭
10.0
/10
评论于 53几周前
Expedia Group verified review
The staff at the Floriana Boutique Hotel went out of their way to show us compassion and provide help and support when a medical emergency necessitated special consideration. Their response was outstanding and we are incredibly impressed. We enjoyed the on site restaurant and the rooms were very comfortable and attractive. We highly recommend the Floriana Boutique Hotel for its personal attention to detail and guests. We have not stayed in many other hotels that have offered such impressive staff.
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Benedikt
双人入住
10.0
/10
评论于 54几周前
Hotels.com verified review
Super Kind staff - great hospitality! Clean and very beautiful rooms. We loved it!
Vanessa
商业
10.0
/10
评论于 58几周前
Expedia Group verified review
My favourite place to stay when I need to come in to the city for business or an early morning flight. Have stayed several times and they never disappoint. Food in the restaurant is wonderful and it’s always an “feel good” factor to support small local business over a big chain brand.
Stacey
休闲 双人入住
8.0
/10
评论于 59几周前
Expedia Group verified review
We stayed in two different rooms at Floriana during our trip to Cairns. While both rooms were clean, the condition of the property was great, and we enjoyed our stay, do make sure you know which room you are booking.
Our first booking was in a fabulous room which overlooked the promenade, while our second booking was in a much smaller ground-floor room without adequate blackout curtains to ensure the exterior light didn't disrupt our sleep (the curtains do not extend across the window panels in the door). Staff were very accommodating and helpful in this regard - but this issue needs to be addressed ASAP.
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Janine
休闲 双人入住
10.0
/10
评论于 59几周前
Expedia Group verified review
The retro room was so beautiful, especially as we had an ocean view and could have the windows open to hear the ocean and feel the breeze. We were also treated to the acoustic music rambling up the stairwell into our room from the restaurant below. All in all a romantic stay with wonderful staff, food and a very comfortable bed
Hamish
休闲 双人入住
6.0
/10
评论于 63几周前
Expedia Group verified review
Fantastic property & beautifully restored. Good food at restaurant however have given 3 stars as no mention made you are over top of the outdoor restaurant area so very very noisy until 11pm. This should be disclosed prior to booking.
Eileen
休闲 双人入住
6.0
/10
评论于 64几周前
Expedia Group verified review
The staff were exceptionally lovely and helpful, although communication about an early departure was definitely lacking. Our room was small and incredibly noisy as it was above the restaurant kitchen and at the head of the stairs to the lobby. The property itself is unique; towels and amenities were great and the on-site restaurant was very good.
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David
休闲 双人入住
10.0
/10
评论于 66几周前
Expedia Group verified review
Our stay was great, as were all the staff (Steph in particular). Would definitely stay again!
John
双人入住
10.0
/10
评论于 68几周前
Hotels.com verified review
Three stays at this lovely hotel now: consistently friendly and welcoming, Each person who works here is considerate and friendly and wants everything to be perfect. They succeed! Looking forward to our next stay. Thank you all!
Belinda
双人入住
10.0
/10
评论于 69几周前
Hotels.com verified review
We enjoyed this hotel. It is beautiful and elegantly restored We stayed in the smallest room and had enough room. My husband is 6 foot 2 inches and big boned. It was very comfortable. The fixtures are new. The bathroom looks new. Fresh paint everywhere. The mahogany floors on the first floor is stunning. Nicely decorated. The staff is friendly and super helpful. They made our stay very pleasant. Very clean. the room had a small fridge. The microwave was in the hallway for all the guests to use. It is in a good location, near restaurants, shops, markets and the pier.
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John
双人入住
10.0
/10
评论于 70几周前
Hotels.com verified review
A delightful place to stay! Certainly not your usual big hotel chain, Floriana is friendly, relaxed and caring. Yes, the windows open and the breeze from the ocean is fresh. Very comfortable beds and some nice touches. The photos on the web site are accurate.
The restaurant is something special! Relaxed dining with excellent service and outstanding cuisine.
We have stayed at Floriana twice recently and are looking forward to our third stay. Thoroughly recommended.
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Gloria
10.0
/10
评论于 70几周前
Hotels.com verified review
What a charming small hotel, beautifully located on the Esplanade, easy walking distance to city center and harbour. The staff, Luca and Stephanie, are exceptionally friendly and helpful. Quality of food in the restaurant was remarkably delicious, with a varied menu. I wound up eating in the restaurant repeatedly, sampling different dishes. The chopped crab salad and lamb ragu were amazing