我們入住的是家庭房，但是浴室居然沒有熱水可以洗澡，只有很微弱溫度的水可以使用，第一時間反應給飯店人員，飯店人員居然沒做出適當的處理回應，很令人生氣，而且浴室的洗臉盆也阻塞。訂房附的早餐也令人失望！

Clean and tidy room, good breakfast, free spa and sauna (have to bring your own swimwear). But inconvenient (no public transport nearby and difficult to call a taxi or uber in the morning)

Bon hotel a proximite du site d Auschwitz-Birkenau. Restaurant tres agreable avec grande terrasse et salle climatisee.

I love this hotel. Beautiful inside and on the outside. The only small issue I had was I booked a 2 bedroom room and our second bedroom had no mirror or closet/dresser to put our clothes in… I would book again.

Rent værelse, god morgen mad, fin bar, god parkering

The staff was super helpful and supportive including taking care of ordering a taxi within minutes to get to the train station. The facility is beautiful and while we didn’t have enough time to partake in the full range of services available, we did enjoy a delicious dinner at an affordable rate. Breakfast was included and also very good. Overall, a great stay around our visit to Auschwitz.

Clean room with lots of space. Restaurant on site was very nice and convenient. They held our luggage while we toured Auschwitz before heading to the airport. Excellent stay!

Bra hotell. Enkel parkering å

Excellent hotel calme, confortable, petit déjeuner très varié. Le seul problème est que cet hôtel est loin du centre ville avec des transports en commun aux très faibles fréquences. J'ai donc fait un mix marche à pied, bus et taxi.

A lovely building in a beautiful setting…but a few issues. On our arrival we discovered the spa treatments and massage facilities were fully booked for a week ahead although the hotel was not busy. Apparently local clients and day visitors take all the appointments which is fine except that the facilities are advertised as part of the hotel yet it was impossible to make a booking. Our room was well/furnished and comfortable but there were no amenities like slippers or gowns, although there was air conditioning, a kettle and an empty fridge. No bathroom amenities apart from a tube of shampoo and the tissue dispenser was empty. The Trattoria restaurant was very good, the pirogis were exceptional and there’s a good wine list. We’d arrived after driving direct from Nürnberg so I was ready for the spa and was disappointed to find it wasn’t available, particularly as the hotel is quite a long way from the A4 and we’d driven out of our way to get there. Oh well, might try again another time.

Quartos confortáveis e limpos, mas nosso chuveiro estava com o ralo entupido, fazendo com qua a água do banho ficasse acumulada. O café da manhã poderia ser um pouco mais farto e variado, mas tinha o básico para um café nível 3 estrelas.

We stayed here as we wanted to visit Auschwitz. Location for this was great.

The restaurant is great, and the property lovely. The room was clean and everything worked, though the furniture is dated and it was a bit dark and dreary. The spa is beautiful but the water was cold in the hot tub. Overall a real respite on the trip.

This was a lovely place, we wish we could have stayed longer. The front desk staff were very helpful, the room was well appointed and comfortable. The spa looked lovely we just didn't have time.

非常に感じのいいホテルでした。レストランもあり便利でした。

Spacious room with balcony. Outstanding breakfast! Good parking. No complaints.

Pænt område og fint værelse, dog var der en irriterende bankelyd fra vi ankom kl 16 til kl 21.00 det viste sig at være fra køkkenet.

the room was basic but very comfortable and quiet. the singular advice is to bring a charger as no 5v usb outlets. included buffet breakfast had hot and cold and interesting items… very satisfying. the bus system with help of google maps was relatively easy to use—- credit cards to buy bus ticket onboard…. we had the good fortune of a couple young men who assisted but a bit of patience and you would likely figure out. a one hour leisurely walk from hotel to each of the train station and museum.

Beautiful appointed room with large balcony. Very relaxing. Great for couples.

very nice but pool closed 30 minutes early