经理和员工都非常友善热情，乐于助人。虽然他们的英语不太好，但还是尽力帮助我。而且，如果一个人去的话，公共澡堂其实还不错。我在厨房区的饮料机里买了抹茶，味道好极了。我在格兰西特度过了非常愉快的时光。

Staff available 24 hours, capsule pod is extremely comfortable and has options for luggage storage. (Do keep in mind the hotel bathroom is a SHARED bathroom.).

during I stay there which made me comfortable. I love onsen bath. I want to come again if I go to Japan

The name comfort does reflect the name. The hotel is near the akihabara station, and the lounge is very comfortable. I like this hotel. Quite pricey, but I think it's worth the price.

was a pleasure experience, the staff was great, the hotel was clean, I surely recommend this hotel if you traveling alone and don't have a big luggage but if you do go with a big luggage make sure to book the single room

Very satisfied, it was my 2nd time here. But unfortunately you need to pay 200¥ now if you want to rent pajamas (200¥/day). Last time they gave it free each day. But overall still a good capsule hotel if you want to spend around Akihabara.