Horrible! Very rude staff

Noisy courtyard and outside. Breakfast was ok.

Localização perfeita. Café da manhã fraquíssimo.

Our stay was very comfortable and very convenient to the 2 squares. Staff was very fiendly and accomodating. Breakfast was great and coffee was amazing. Its also connected to a separate bake / coffee shop which had great pastries and empanadas. Thank you for a great stay.

The staff were very helpful.

the staff are amazing, location is great

We had an unexpected change to our travel itinerary and we're really grateful the Hotel Villa Mayor had availability. We had a double room (2 twin beds). The location is unbeatable. It's right on the main square. No hoofing it up a hill to get to your room. It was a nice small, clean room with an incredible location. The only downside was the noise level. Because it's in such a central location you can hear the excitement at the square - totally out of the control of the hotel but something to consider if you're a light sleeper. We really enjoyed our stay.

Staff was helpful and very accommodating. I had a room facing the plaza—it was a tad loud celebrating a feast day, but also a joy to be around. I knew it would be loud in the plaza (from reading previous reviews) and didn’t mind. Walls were a tad thin though, I had a room right under the stairs, so I could hear everyone coming up and down. My bathroom window also oddly opened up just under the stairs as well. But my room had 2 beds, a desk, a chair, and an area to put my belongings. It was nice that they also provide a boxed breakfast if you have to leave early for an excursion. Overall, a wonderful spot so close to all the action in Cusco.

Super helpful staff to take care of all our needs, flexible. Great location for everything, but that means you can hear the traffic and people outside. No parking and didn’t notice any AC but great for walking travelers at the heart of the city

A experiência com esse Hotel foi terrível. A única coisa que salva é o atendimento de uma das meninas da recepção e a localização. As instalações são barulhentas e cheias de pequenos problemas. Cusco é uma região que você já fica naturalmente cansado, um hotel com dois lances de escada e sem elevador é inviável. Em especial, no nosso caso, tivemos ainda a falta de água por duas noites seguidas. Mas a cereja do bolo é o café da manhã. Não aceite nem de graça. Colocam uns pães na mesa, um suco, um café, manteiga e geleia e te oferecem um ovo. Dois hóspedes passaram mal após comer o ovo por 4 dias. Infelizmente não tem o que recomendar desse hotel, apenas boa sorte para quem quiser arriscar.

The location of the place is spot on without it being too crazy. It’s steps away from the hustle and bustle but still a blow away that it’s quiet enough. The place has its old charm but i expected it because I wanted to feel the full experience of the history and be around the culture without it being too modern. The lace can use some fixing but I was more than happy with it. The service was exceptional and they even packed me snack bags for my tours. If your looking for no fuss, emerge in Peruvian experience and close to it all, this is the place to be.

Very clean and friendly. Breakfast was not much but that was ok with us.

Great view to Plaza Regocijo and amazing location

Property is located centrally in Main square and hence everything is very convenient, The inside look/room is little old, but I guess you aren’t going to be in room during the day. Be mindful of weekends- the music from nearby pubs is loud and goes on late!! Staff - Lys and Hernan - were very helpful (helped me with many questions ).

Good location, overall good value, but sound really carries. People are waking up early to go to Machu Picchu which is great! I would stay here again BEFORE Machu Picchu, but if you want to sleep in after Machu Picchu maybe not the best choice.

awesome location , everything is very close. Service is great and staffs are very friendly and try to help you in every steps. Rooms are great, we could see the streets and the park from balcony. love the location

The hotel seems conveniently located close to the Plaza de Armas. However, it is too uncomfortable. The beds are not sturdy, are held in place with straps and creak every time you do the sightliest movement. Additionally, the windows are too thin and you can hear all the street noise, specially the all-night-long honking.

I liked that Liz was very nice and very on top of things as soon as I had a problem. She was very friendly and helpful with everything. The breakfast was really good too. Overall happy with my stay there.

Everything was Ok, but if you need reliable internet, do not stay here.

Habia chinches en nuestras camas Nos tuvieron que cambiar de habitacion , tengo fotos de las chinches y el cuarto que nos dieron tampoco servia la tv ni tenia cortina la regadera pero ya lo de las chinches fue la gota que derramo el vaso nefasta experiencia en ese hotel