It is a nice hotel with good service. Whenever I requested for help / service, their staff will come within few minutes. Excellent location as well

Very good experience

服務很好，位置很好，去很多景點都好方便，不過房間隔音有點差

地點方便，房間舒適整潔，工作人員服務親切

Quite and convenient

一切都不錯

旅途中需要就醫急診 提供一家沒營業的私人診所 （我已經提醒櫃台、請確認是否看診） 櫃台回答確有急診 結果凌晨6:00我們在天黑寒冷的天氣 又回到飯店 然後再去一家飯店提供無法英文溝通的醫院 一個五星級高房價的飯店,這種服務令人失望 再也不會入住Hyatt集團飯店

Great location, friendly staff and spacious room !

Only negative is the shower floor is very slippery, recommend putting treads on floor.

Atendimento incrível desde a chegada, quarto super aconchegante e serviço impecável! Tem um restaurante no rooftop maravilhoso! E a localização foi essencial para aproveitarmos madrid ao maximo!

La habitación estaba limpia y el personal del hotel muy amable

The staff won’t clean or help.

Petite chambre muni d’un fauteuil peu confortable (versus prix de la chambre) Personnel de réception qui s’impatiente lorsque vous faites répéter une phrase dans la langue qui n’est pas la vôtre. Le roof top est doté d’un bar dans lequel vous ne pourrez accéder qu’après avoir pris un rendez vous 24 h avant ! Surréaliste ! On est loin du bar cocooning avec ses fauteuils et transats confortables.

Excellent

Clean room, friendly and helpful staff

Everthing was perfect !!

Ok

朝食のビュッフェはいろんな料理を注文できます。円安でやや高めですが、美味しい品々です。

Beautiful hotel, centrally located. Hotel staff went out of the way to be hospitable and ensure we enjoyed our stay. Breakfast was also great with great service. Highly recommend!

I have been there multiple times and will back for sure.