Fantastic location excellent service

Great stay !

.

The hotel is beautiful. Classic but updated. Spa & swimming pool are beautiful. Great massage. Food is good & there is a casino if you want

A really beautiful hotel in Lviv located on a main square and walkable to restaurants. The breakfast buffet is first class and the rooms are spotless.

I stayed at Grand hotel for just one night at the end of April. Check in process was disappointing, no information about the amenities, breakfast, Wifi, spa, or other services. Just a remind to promptly pay the tourist tax. Then, I asked to check out 2 hours later, at 14pm, and they said I need to pay half of the rate of the room. Hospitality at its best. 80$ for just two hours. Breakfast could be better for a 5 star hotel, they did not have no apples or bananas even. The waiter also did not bother to come to offer coffee or juice for the entire breakfast. Wifi does not work steady on the 7th floor. Overall, overpriced hotel with average customer service. Avoid.

Excellent stay. Nice gym. Good breakfast.

Super ! Super ! Super !

I booked on Expedia with a sole focus of having a city view. When I arrived they gave me an internal room and would not change even after I showed the booking that said “city view”

A grand old hotel in the heart of Lviv - the location can't be beat, a bar that' s open 24 hours and a great workout facility make it my favorite hotel in Lviv. Not the best restaurant, but not bad either. Good breakfast buffet and coffee.

hard to sleep, too loud everything IN the hotel.

Beautiful hotel right in the heart of Lviv with very professional and friendly staff.

Fantastic hotel. Just be aware of the parking issues.. Think I was lucky:-)

Merkezde, hemen her yere yürüme mesafesinde. Tarihi bir yapı. Temizlik ve personel gayet iyi. Standart odalar gerçekten küçük. Valiz açmak için küçük bir açılır bambu var. Odada adam atacak yer yok. Sigara tamamen yasak ancak, kullananlar için hiç değilse yarı açık alan oluşturulmalı veya dışarıda içmek için belirli bir alan ayarlanmalı. Balkon olmaması zaten ayrı bir sorun. Anca lviv’in en iyi oteli diye söylendi. Zira sadece oda için fiyat pahalı. Otelin içinde casino mevcut. Makineler çok yeni değil. Orta büyüklükte bir casino… Ama en ilginci casinoda elektrikler gitti…. Yarım saatten fazla karanlıkta bekledik. Çıkıp gidelemiyor zira kartlar makinede ilken ve giderseniz kart sıfırlanıyor. Jeneratör yok…

Perfect location. Great service, food and spa/sauna is 2nd to none.

Understanding and caring customer service

Great location and truly luxurious hotel!

The staff is extremely friendly and some of the most professional people I’ve ever met. They took great care of us and allowed us to store our luggage they night after we stayed in the hotel while we explored the city. Our bartender Oleg took great care of us and we could tell he genuinely cared about his clients. I would recommend the hotel to anyone.

We made a swing through Western Ukraine for the holidays and ended it with a 3-night stay at this property. It was very nice. The only downside was the bed comforter was too small for two people and one night the wait service in the bar was quite slow. Otherwise we have a great time. the food is excellent. Highly recommend the pumpkin soup. And the giant rocking horse in the bar was a hit with kids of all ages.

Çok güzel bir otel, hem otelin yeri, hem temizliği, hem de güleryüzlü peroneli ile 10 numara bir otel