整體體驗不滿意.

The room was spotless and perfect. Very quiet in the night

Room spotless. Staff lovely

The rooms are always spotless and the staff are always helpful and friendly. To be fair, the rooms could do with an uplift but you can't fault them as they are. The hotel is in a great location.

Good business trip

Lovely clean room. Only thing id say is get a little stool instead of the chair. It sticks out and hit my toe going 2 the toilet in the night.Very quiet. Receptionquiet.mins

Nice business stay

The room was very comfortable

The hotel looked as if it's had a make over, everything clean & tidy.

As soon as we got reception staff couldn't do enough for us. First day went to the cricket got to see most of the game before rain stopped play. The rest of the match was virtually a wash out. Plodding round the town visiting places that were recommended all very good Wil be back.

The property is within 3-5 minutes walk from Taunton Station and very easy to find. Staff were friendly and welcoming throughout my stay. Reception is open 24 hours a day which is useful in case of problems. I booked a standard single room which was clean and warm with reasonable en suite facilities although the shower was inclined to swap from very hot to cold water without warning. The fridge in the room was useful as the hotel is room only. Coffee and tea are provided, I stayed for 2 nights and it would have been good if the mug in the room had been replaced with a clean one the second night and more coffee and tea sachets left in the room. The bedside light in the room was nice but would have been improved had there been somewhere to plug it in.

Hotel clean and tidy. Staff were ALL excellent, being friendly and helpful. Location is perfect for taunton amenities. We would def stay there again

Quiet and a good location

Disco and shouting in street until 3am! Then another couple of songs at 5am. Nightmare sleep.

Ok stay for one night stopover, would not have been suitable for any longer ad facilities were lacking, minimal wardrobe space, Beds not particularly comfortable, weak shower, no parking, however it was clean and the staff were nice

This is a well-located and convenient hotel. I had a large clean room and access to the kitchenette where I made my supper. Good value, thank you,

Great stay! Staff so friendly and welcoming, really made the experience for us! Room extremely spacious and clean. Only downfall is there’s no floor length mirror

Do not even consider this ‘hotel’. If Expedia want photographs I have many! We stayed in room 9. The room in general was very run down but worse than the marks on the walls and doors was the filthy bathroom. We did not take a shower as it was too dirty. The worst offenders were the mattresses. Please, please, please check your mattresses (underneath the protectors) before using. Both our mattresses were heavily stained with what we assumed could only have been urine on both sides so they had been turned over and put back on the bed. They were unfit to be used in any hotel. The only saving grace was that the manager apologised and issued a full refund but only after I showed her the photographs.

The pictures shown are from rooms that are well lit but the room we were in had a side window facing the neighboring building and felt dark even during the day. Knowing that there is no air conditioning during the current hot English summer, it wasn’t the best experience. Internet was hit and miss. The shared kitchen area was equipped with microwave, toaster, stove etc. and was usable for simple breakfast preparation. The location is walkable from the Taunton station and 10 minute walk from all the shopping.

Stayed at this hotel for 3 nights. It is within close distance to the Rail Station, Cricket Stadium & Town Centre. Staff were great & very helpful. Bedroom was large & comfortable & despite being near the road was fairly quiet. Bathroom needed updating but was large. For the price I paid, the room comfort, staff & location I would say this hotel is perfect & will definitely be staying again.