综合评分和评论 The Grand Vikalp by Saga Hotels

Run down hotel, not clean. Beds not comfortable. Nothing like as in pictures

In a very bad shape

Great location, rooms are a little cramped but good service and staff.

Had a wonderful stay with this hotel room were very beautiful and comfortable. Staff was very professional.Bathroom was clean and hygienic. Recommended

The hotel is not even a three star, they should downgrade it to two star. I had to request for bedding to be changed, there is no hot water in the evening and the towels were smelly. I spoke with the staff member who came to chage the bed sheet and he wasn't welling to admit that the sheets, pillow cases, duvet cover were dirty. I showed him the dirty spots on bed, pillows, duvet, what was more disgusting was that I found hairs on the bed and the stafff wasn't happy that I asked them to change it.