> I really enjoyed my stay at this hotel— the view was spectacular and the room facilities were modern and clean. However, I found that the kitchen utensils were a bit limited, especially the cooking pots, which made meal preparation a little difficult. Also, the mattress was quite soft and made it hard to get a comfortable night’s sleep. > >I hope the hotel can consider these points for future improvements, but overall it was a pleasant experience.

The guest washroom is quite big but the shower cubicle inside the washroom is too small and the balcony of the master bedroom has been separated into halves with the second halves shared by the adjacent unit

Rick service is very good.So friendly to customer. And answer all questions to us.

非常舒適，乾淨

可以免費寄放行李，非常NICE。最後的住宿地址與原本預約時顯示的地址隔了二條街。房間內的烤箱無法使用，爐具也無法點燃，感覺糟糕

很新的酒店式公寓， 方便的地點， 走路可以到Queen Victoria market, 酒店雖然沒有每日客房清潔， 可是有拖把讓房客簡單整理， 整體很安靜及舒適。

A bit away from the southern cross station.

15樓非常棒的美景，讓我整晚都不想睡 環境相當乾淨，非常美好的一晚

Pool pump was broken so we'd booked specifically for a pool but were unable to use it. Dirty towels left in the bathroom and so much dust in the apartment on the floor air con and en suite bathroom basis had mould growing on the surface, looked like it had been repaired with silicon but that was full of mould. They also dont tell you that the apartment is not where you collect the keys, its in a different location.

Room was clean, but there was a heavy smell of cigarette smoke, there was an air purifyer going, but it just made it worse. We were not able to use the gym or pool, even though I filled out the form to be able to use the pool or gym. The accommodation is very conveniently placed for easy access to trains and trams and shops.

Listing not accurate, room very small & photos were not accurate representation of space. Carpark is a block away & our room type wasn’t ‘eligible’ to use the pool & gym facilities. Hallway stunk like food the minute you exit the lift.

Comfortable bed, easy to find, excellent communication, easy walking

A nice apartment with all the things needed to feel at home. Washer and dryer was handy and so was having a kitchen to cook some basic meals. There was AC in the living room but none in the bedrooms which proved to be a bit challenging during days that were quite hot. Only one electric fan provided - I would recommend to put 1 in each room. The location was very convenient for what we needed. Would recommend to replace the rug and couch in the living room as these are both lookiing a bit ragged.

We loved staying at Spencer street apartments and will be coming back in the future.

Only one lift was working at check-in, which isn't ideal to fit everyone together to get to our floor with everyone needing that lift

The personnel were so nice! They waited late for us, and we're incredibly helpful. Having a manned reception desk made things very smooth. The flat is clean and simple and has a great view; everything we needed. Really happy with our stay.

Bed lamp in bedroom didn’t go. Both toilets were absolutely filthy, extremely unhygienic.

ショートステイだとジムは使えないと言われました。最初から正しい情報をだしてほしいです

We had an amazing stay. Friendly staff with loads of knowledge to share being our first time to visit Melbourne.

Great apartment with easy access to the city and transport. Very safe and secure place.