Villa Katarina 2

探索 Villa Katarina 2
8.0
非常好
基于 13 条评论
清洁度

9.0

客房舒适度

7.6

服务和设施

9.2

旅行者评论 Villa Katarina 2

每页评论数
20
40
热门评论
Miss
2.0
/10
评论于 123几周前

Hotels.com verified review

Our trip was totally ruined by the owner of this property and the condition of the room. We stayed in apartment 8. When we arrived we immediately felt the whole apartment was hot. We asked about the aircon and the lady that greeted us said it was on and to wait for the room to cool down. We waited 5 hours and the room was still like a sauna. We asked again and they said it was aircon and it was fine. After the first sleepless night we then asked again the next day for the aircon to be fixed (we guessed the filter needed changing) the owner called Peter was very aggressive when we asked for the aircon to be fixed saying it was fine, he never had any complaints, we should be great full because we have a beautiful view and that we were lying and no one would believe us that the aircon was broken. We asked for him to provide a fan so we could sleep and be comfortable and he said even if he wanted to he wouldn’t. He got up in our faces and had me in tears. He said he would look at the aircon at some point. Yet another sleepless night (I had to sleep on the balcony as the heat was making me unwell and I got bitten alot). We advised Peter we called hotels.com and they were moving us to a new hotel and would get a refund for us… a few hours later the aircon was fixed (it was the filter) We also asked for more toilet roll and he refused to give us any. I cannot express enough how horrible this owner is and how he ruined our holiday. Hotels.com need to remove this property!
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Ronald
10.0
/10
评论于 173几周前

Expedia Group verified review

Litt langt til standen, mange trapper
Elisabeth
4.0
/10
评论于 221几周前

Hotels.com verified review

Lägenheten var väldigt fin och i bra skick med alla tänkbara bekvämligheter. Många trappor för att komma till lägenheten vilket blir väldigt jobbigt med tungt med bagage. Personalen hade väldigt tråkig attityd och var inte hjälpsam överhuvudtaget. Försökte avnjuta en middag på balkongen men behövde då lyssna på ett bråk personalen hade med andra gäster. Riktigt tråkigt då boendet är fint.
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休闲 好友同行
8.0
/10
评论于 321几周前

Expedia Group verified review

Nice place. The WiFi was spotty a lot. Simeot worked other times I’d have to wait awhile.
Tara
10.0
/10
评论于 322几周前

Hotels.com verified review

Amazing service and great spot to relax
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