一樓沒有大廳，只有冰冷的鐵門，沒有密碼還不得其門而入，門宿的電梯是我這輩子搭過最小又最慢的，入住時櫃枱找不到人，只得自己摸索，最後要退房時，業者又擺臭臉，急著趕我們走人，沒有服務可言。 地點明明就在車站附近，地圖還特意標示在舊城區，逛完黃金橋後還得花16歐才能回民宿。

Very good location. Very good host, Delicious home made cakes/pies/bread. Though the web advised no lift in the property, actually, a lift has been set up.

Nice host, nice location, soft bed, strong shower, and quiet room!

Super !

A recepcionista foi muito simpática e solicita! Adoramos o quarto, super limpo, amplo e bem organizado !

Boa localização, por ser muito próxima a estação de trem e quarto confortável. O hotel fica em um andar específico de um prédio histórico.

We stayed in multiple hotels during our trip to Europe, and this was our favorite. The hotel was small, the room was spacious, and we enjoyed the free breakfast which included eggs made to order. The bathroom was also spacious and allowed both my husband and me to get ready at the some time in there. The staff was friendly. There are also a number of restaurants available within walking distance, and the location of the hotel was very convenient and close to tourist sites.

Personalen jättehjälpsamma. Förvånansvärd bra frukost. Du få en omelett. Hissen upp till hotellet var dock läskig. Som tur är finns det trappor också. Snyggt badrum

Room was adequate and clean. I would have wished a desk. Staff were adequate. Breakfast serves was fine. My main complaint is the start at 7:30am is too late. I was there as a tourist and stayed for 6 nights. We have day tours booked that required us to be at the meeting place by 8am or earlier which meant we had to leave at 7:30am. We had to miss 3 out of 6 breakfast which was why we booked at La Scala for Free Breakfast. Location was excellent. It is a 5-10 min walk to the train station and tram to the airport. Everything else including the key Florence sites are 10-15 minutes away by foot. There's restaurants close by but there are so many restaurants within 10 min walk.

Nice place, good staff, love the breakfast. Will definitely check back again!

Nice place. 5 minute walk from S M Novella train station. Easy walk to many Florence sights. Convenient to bud and trams. We would stay here again.

The breakfast was excellent and the people that worked in there were very pleasant! You are within walking distance to all the important sites,restaurants and of course the train station.

This place is a real gem in Florence. My family felt very safe with the setup. The location is conveniently located near the train station and great eateries. We never ran out of food options only a 5 min walk away. Breakfast was also good and they had cappuccinos, freshly baked breads, fresh omelets, juice, deli meats and cheese. Staff really works hard to make sure you are happy and that’s what we were looking for in a hotel. Will definitely stay here again when we go back to Florence.

Zu empfehlen.

Staff were great, packed us a take out breakfast when we had to leave early for tours, location was great!

Good location to explore Florence from. Breakfast was intimate with everyone on one table, but recommend the scrambled eggs

Good location. Small rooms. Good staff.

A great little hotel close to the train station and major attractions. Nice restaurants are close by and there is always the Mercato Centrale.

Loved it! Place was clean and well maintained

Rome very wild and comfortable you feel like your home I really love it