如果沒記錯，入住時間應該是下午三點。但我們中午就到貝林佐納了。只好硬著頭皮去Hotel試試看，可不可以提早入住？櫃檯的先生親切又熱情，馬上幫我們聯繫，讓我們能提早入住。不僅如此，由於我這兩天手機有二個從瑞士撥出的陌生來電，我不敢接。當我們請問這位可愛的先生，他們有沒有打電話給我？這位先生不僅熱心的幫我查了他們hotel的紀錄，確定不是他們打的電話，還幫我回撥，發現根本是沒服務的電話。讓我心安不少。這麼熱心的服務，實在令人感動。而，這間hotel也非常乾淨、舒適。對面就有二家超市，又離火車站不遠。一切都很方便。我強烈推薦它。

服務人員親切 隔音差及衛浴設備較老舊 飯店位置近火車站及景點

I stayed three nights at this hotel. The property is centrally located with beautiful views of all three castles. The rooms were spacious, modern, and clean, and the air conditioning worked really well which was important given that while we were there the temperatures were close to 40 degrees C. We also had breakfast one day, and it was expensive for the selection, but the food was fresh and there were a number of options. Overall, I would rate this hotel an A+ and I will stay again next year when I am coming through the area.

this was a great location and nice room with a/c

Nice hotel close to the motorway. Breakfast was good but not amazing. Comfortable beds and very friendly staff!

We had a terrific 2 night stay. Nice room, good breakfast, helpful staff. Very close to the elevator to Castle Grande and old town. Enjoyed our visit.

Sehr schönes Hotel, sehr sehr freundliches und hilfsbereites Personal. Betten etwas eng aber mit Balkon. Parkplatz etwas mühsam da öffentlich aber mit Rabatt für Hotelgäste wenn auch etwas eng. Restaurant sehr gut aber nicht billig. liegt im Zentrum alles zu fuss erreichbar.

Çalışanlar cok güler yüzlü ve ilgiliydi. Kaldığım oda gayet yeterli genislikteydi is tasarımı da cok iyiydi. Çok memnun kaldım

Really quiet, clean and modern. Staff was great and breakfast was great. Great location and short walk from train station with views of the castles!

Zona strategica per un viaggio di lavoro. Stanza con bellissima vista sulla fortezza, silenziosa e pulita. Personale molto cordiale e disponibile. Tuttavia, la camera è "essenziale", così come la colazione; entrambe suscettibili di miglioramenti.

A faultless stay.

Staff is wonderful, hotel is clean and very comfortable.

Man muss bei Hotels im Kanton Tessin bedenken, dass nicht alle per se Rauchfrei sind. Daher kann man gut ein Zimmer "erwischen" in dem vorher oder auch schon geraucht wurde. Das kann gerade für Allergiker problematisch sein. Daher immer unbedingt "Nichtraucher-Zimmer" betonen und einfordern.

The location was good - 10 minutes walk from the station and convenient for local buses and close to the centre so local restaurants etc were close. The hotel provided a Ticino ticket for us to use for free travel on local buses and trains. The room was very clean and comfortable. The staff on reception were friendly and helpful. We dined in the hotel on a couple of occasions and the food and service was good. I have no hesitation in recommending the hotel.

Very clean.location was fantastic with great view of castles. Staff were very friendly.

Gutes Frühstück. Zimmer für vier Personen eher klein. Zusatzbetten sind für ausgewachsene Personen zu klein (Füsse schauten unten raus).

Clean, big room within walk distance from railway station.

Très bien, convivialité

Amazing view from our room, and really friendly and helpful staff

The reception staff were extremely friendly and efficient 😊