Always great!

The mattress in our room, 219 was worn down. It was too soft on one side and the other side wasn't much better. My husband's back was bothering him after the 1st night. We did inform the front desk when checking out.

I always love staying here. Our A/c wasn’t working and they moved us immediately. The staff are always so nice.

I love it here, the hotel was so nice plus convenient to everything int he city/ We have already rebooked with this hotels.

Property with Nice and clean. The rooms were large and spacious with a refrigerator microwave and sink in them. Customer service was wonderful. The free breakfast in the morning was extraordinary.

We enjoyed the amount of space, cleanliness, and location.

The only thing that I would request for next time is no polyester comforters or blankets. I'm allergic. Other than that we had a great time!

A lot of dust in the gym and in the room. Would have liked it if it was a little cleaner. Bathroom shower wasn’t cleaned and toilet was dirty. Customer service was good!

Another great stay. Friendly, responsive staff, awesome, delicious breakfast, clean room with great water pressure and spacious shower.

Nice, comfy hotel with large room.

These units are larger than a standard hotel with a nice kitchenette and couch area. The bed was a bit lumpy but overall our stay was great. We will be going back. Very convenient to Liberty University.

Everything was enjoyable except for two things.. i had to use.the dryer and they barely get hot.and the price of breakfast is ridiculous. Other then that , room was great and.showersand beds were excellent

Great staff -delicious breakfast -always my favorite place to stay when coming to Liberty

Great space and very clean and comfortable!

There was a person working at the front desk who had short, curly hair, and they did an incredible job helping us get settled in with everything we need. I can’t say enough good things about their service. Dealing with an unexpected influx of folks due to power outages and still giving each person individual care and attention is above and beyond. Give this person a raise! :)

Good

We enjoy this hotel a lot. The breakfast is great but it could be better if they switch it up sometimes. We normally have to switch rooms due to not being clean. We have stayed here a few time. The employees are super kind and they always remember us when we come back😊. The rooms are very spacious. The snack store is very affordable. The manager was very understanding and kind

The wifi wasn't free

The hotel is within walking distance to the mall. The Mall has excellent dining and shopping options. The hotel is a bike ride or car ride away from Library University. (Go Flames). We did have one issue with being double charged, which was corrected. We also had an issue with maid service and a bug problem but were comped for that. Overall, the hotel is clean and an excellent choice.

The front desk hotel staff were friendly and efficient Fast check in easy extension to our stay — Cons: The rooms (we had two) we extremely dusty and looked like they hadn’t been cleaned in weeks Also some day the room simply was made up either. It was quite disappointing for the price