When we check inn the room was still dirty and we for 1 hour for them to clean..it’s so rediculus..

Their system is terrible. I availed 4 big rooms but they provided toiletries to just two rooms. We didn't get any tissue for the bathroom, no shampoo nor soap. The distribution of towels was unorganized. Then upon check out they claimed that there were 3 missing towels and we paid 1,500 for 3 ragged towels. But they cannot compensate us for not providing our toiletries. They also don't have garbage cans around the resort so to throw your trash you have to walk around look for one.

Pool, landscapes, access to the beach, Staff, parking is great

We like the kayak experience and the food.

Staff are friendly and accomodating .Breakfast is plated which is not good .They dont have any kettle in your room.The space of the room for people is too small .

My overall stay was good I just want to complain a small thing because even the small dog has to pay 500 pesos despite the fact that the dog did not use the facility. Also, the staff will not recommend better option meaning, budget friendly option, they will offer you first the pricey one. It's a bit pricey.

Place is nice but rooms are not well-maintained. It shows degradation in wear and aesthetic. For a room that is almost 200 usd it is not worth it. They also charge fees for dogs but the area where they can stay is limited, the owner even reprimanded us in a very condescending tone which added to the initial disappointment. Choose another hotel!

You will get what you paid for. Food is cheap but good. A bit noisy during night because of the live band until 10:30 pm. Good if you like that sort of thing

Bathroom is really bad. There is something that smells

Disappointing. I want a REFUND! No beach. Mostly low tide & rocky beach. Pictures are deceiving. Nothing to do. Mosquitoes everywhere. No WiFi. Free breakfast was delayed & it wasn’t good. We checked out early. My worst vacation ever. Never coming back.

The location was great. It was easy to find with google map. The staff were very hospitable and friendly and they always look out for us. We were swimming in the smaller pool as there were wedding preparations on the other side and the "waterfalls'" effect on the pool was not on but when they realized we were there, they turned it on for us so we were able to enjoy the pool. They are in the midst of renovating the resort per area so it is understandable that some of the facilities can be improved. The beach area was a bit far from the hotel itself - this is the same for all the hotels in this area but there is a beach about 15 mins away by car where people can really swim. We enjoyed the walk from the shore to the beach area and sunset is beautiful. They serve good food and have an on call masseuses. You just have to inform the reception ahead of time. They have great food that is reasonably priced considering that their restaurant is the only place where we can order. The staff are very friendly, welcoming and patient in answering our questions. A few things that can be improved would be: 1. Wifi coverage and reception- it's very weak in our room and even in the restaurant and pavillion 2. Telephone for rooms- we had to walk to the reception when we need something and it is a bit of a walk as we are near the beach front 2. Room locks- a bit old and difficult to lock but I think this would go with the renovation

The place was amazing,the staff were so accomodating!!my family actually plans to come back next year since we were not able to enjoy because of the weather,but overall was amazing!