Overall Ratings & Reviews JAZ Neo Reef Marsa

I stayed here to see my Egyptian family and friends. The hotel is a good, friendly, small place. The food and drinks are great, and the service is brilliant. The hotel is kept clean and tidy. The staff here, are always here to help. I would definitely recommend this hotel, which is my second home.

Such a lovely clean and friendly hotel. The staff are amazing The facilities are brilliant. The marine life is brilliant. The rooms are clean and comfy.

Seven stars and not only five. A perfect getaway. The check-in was a breeze. The staff knows you by name, as if you're the only guest. The staff try their best to make your stay an unforgettable one. The staff are always smiling and greeting. The all inclusive package is very rewarding. The rooms are neat and room service is optimal. A special thanks to Mr. Ahmed Youssef at the front desk. He upgraded our booking and gave us a royal treatment during our stay. The house reef is perfect for avid snorkelers. You book at this hotel and you have access to the beaches and facilities of 7 other hotels and resorts. Mr. Samy at the restaurant is very helpful and courteous.Mohamed at the splash bar, Amr at the sand bar, Aly at the beach bar and Kerollos at the lobby bar are very friendly and accommodating to all your requests. Landscaping is breathtaking. Animation team are doing their best to make you busy throughout the day. Every night there's a different entertainment program after dinner . Children are very well taken care of in terms of food and entertainment. A dedicated kids club, mini disco and face painting among other activities. Kate from the animation team made sure that our child was having much fun every night. Thanks Kate. Room service at building 21 was outstanding. A big thank you to the staff and management of Solymar reef marsa.

Fantastic stay yet again at the solymar, we were the only english people there as i dont think brits know they can still stay there as there are no direct flights to marsa alam but we travelled down from hurghda which takes about 2 hours and is so worth the trip! Small and friendly hotel, personal service great animation team. Food is excellent afternoon vodka slushies are a must! House reef onsite and a shallow part of sea great for kids. Overall a fantastic stay with brilliant people 💕

This is our second time visiting this hotel and we have pleasant experience from our trip and vacation. Hospitality is on the high level, professional workers and service, everyone are friendly and doing all their best for you to have a comfortable stay in the hotel. Reception: very professional and always ready to help you. Food and cuisine: magnificent chefs, varied menu, everything is very tasty, desserts deserve special attention, so delicious, respect to all the workers of the restaurant. Housekeeping is taking care of rooms, clean and comfortable accommodation. Great and amazing animation team, interesting shows and activities which could raise your mood. The beach bar and cafe could make you happy with the taste of different variety of pizza, burgers, sandwiches and drinks according to your taste, professional service. The sea is perfect, the beach is wonderful, hope the administration would fix the situation with the beach chairs to increase their numbers on the beach, but still give it 10 out of 10, cause everything else is great. We would like definitely to come back.

Everything is just great like all jaz resorts. The staff is very friendly, welcoming & professional. The resort is very clean and the rooms are very nice. The pools are nice but the pool bar are located at the smallest pool, which is hard to find place to sit at, while the big pool doesn’t have a bar. The beach is rocky but you can find fish literally 2 meters away from the shore. If you want to be picky the variety of the food isn’t the largest. However, you will always find something to eat and it will be delicious. If you prefer quality over quantity like I do you will love the food. The evening shows are very good and entertaining but you need to go early or you will not find a place to sit. The only downside for me was the misinformation about access to the aqua park and that we didn’t have free access. Overall, a great place to stay and enjoy your vacation. great value for money. highly recommend.

I was with my wife and my little girl having a trip, The place was Great and clean place Very comfortable room, land scape is great The pool and service was very good Lot of food choices, good taste The only tow things that was not good is the blackout on the room, the curtains was very light The room as lighted from 6 am every day The beach was rooks - good for snorkelling only

The property is very clean and cozy and the location is fantastic. The staf there. Mr Saad and everyone are simply amazing. Very high standard of customer service. I’ve never seen this anywhere else. The chef comes and asks us everyday about our needs and what we think. The beach is full of beautiful corals. My stay there was perfect

Nach ca. 25 Jahren mal wieder in Ägypten Urlaub gemacht. Das Hotel wurde uns von Freunden empfohlen die schon 3x hier waren. Wir sind wirklich begeistert. Ob die Lage ( Hausriff mit eigenem Steg), super freundliches Personal, Sauberkeit oder ruhige Anlage, alles trifft zu. Das Essen könnte zwar etwas mehr landestypischen Touch haben, aber im Grunde findet jeder Etwas am Buffet. Die Unterwasserwelt ist atemberaubend. Wir kommen wieder.

Rispetto alle altre strutture della zona non è enorme e dispersivo quindi se come me scegli una vacanza per riposare ti eviti di fare kilometri inutili se dimentichi qualcosa in stanza, materasso e cuscini molto comodi, personale cordiale e disponibile a soddisfare le tue esigenze, ogni ambiente risulta sempre estremamente pulito e in ordine, cucina ottima e variegata con prodotti per ogni palato, bar sulla spiaggia dove è possibile mangiare piatti caldi e freddi tutto il pomeriggio, bar in piscina per bere stando ammollo che completa il set di 3 piscine . Non mi posso lamentare di nulla , mare balneabile davanti alla struttura, baia con barriera corallina raggiungibile a piedi, parco acquatico a 2 passi, diving center per le escursioni... intrattenimento meno curato rispetto all'anno scorso,ma solo perché la struttura ospitava clientela di una certa età nel periodo in cui ho prenotato io,ma quasi ogni sera per accontentare anche i clienti lontani dalla pensione siamo stati invitati a unirci alla struttura vicina per spettacoli piu "movimentati". Da evitare il bar fuori dalla struttura "Alibaba" ,non distinguono un long island da un cubalibre.

Consigliato a tutti. Acceso al mare anche dalla spiaggia non tutti gli hotel a Marsa Alam hanno questa possibilità. Hotel pulito personale cortese e attento

Hotel di piccole dimensioni. Camere pulite e abbastanza spaziose. Consiglierei alla struttura di rivedere la pavimentazione in alcune parti comuni. La terrazza del ristorante è vista mare come la terrazza del lobby bar. Il personale è molto cortese e attento ai clienti. Spiaggia con possibilità di fare snorkeling nella laguna di fronte altrimenti è possibile utilizzare il pontile che ha un facile accesso in mare oltre la.barriera. hotel vicinissimo all'aeroporto. Consigliato

Pour les notes attribuées au hôtel pas vrai sur le terrain..le restaurant est une cantine et en plus pas de climatisation et le menu proposé est pauvre et pas variés...les chambres sont plus encienne que prévu...

Leider sind die Zimmer, für ägytische Verhältnisse sehr klein und in einem schlechten Zustand. Keine 4 Sterne. Das Essen war sehr eintönig.

Wir haben uns glücklicherweise für das Solymar und nicht für eines der Schwesterhotels entschieden. Die Anlage ist verhältnismäßig klein, was sie sehr angenehm und familiär macht. Das Essen ist anständig und lecker, auch wenn die ägyptische Küche sicher mehr hergibt. Das Hausriff ist gut zum schnorcheln, allerdings gibt es keinen Badestrand und bei Wind bzw. Wellen kann man nur knietief ins Wasser. Wir haben uns sehr gut erholt und würden wieder kommen. Die einzige Enttäuschung waren die Cocktails- es gibt fast 20 Cocktails zur Auswahl und auch die Zutaten sind alle vorhanden. Leider wird an der Bar einfach ohne abzumessen zusammengeschüttet und da Alkohol - auch nie selbst probiert. Hier könnte das Management ohne viel Aufwand seine Gäste zufriedener machen.

Struttura ristrutturata qualche anno fa anche se in alcune parti la pavimentazione andrebbe sistemata. Reception bar e ristorante sono direttamente sulla spiaggia. Pontile con facile accesso in mare. Andrebbe cambiato il mini bar in camera davvero rumoroso. Per il resto tutto bene

Stuttura molto carina, animazione wuasi assente ed è stato un bene. Cibo va bene, nulla di eccellente ma ci si arrangia bene.

L’hôtel nous à proposé un taxi pour l’aéroport hors de prix .25€ pour 6km , c’est le taxi le plus cher d’Égypte . Hôtel de confort moyen , chambres vieillissantes. Personnel sympa

Everything was perfect. Very recommended

Kleine, persönlich gehaltene Hotelanlage, in der man sich auch als Frau relativ sicher fühlen kann. Sehr zuvorkommendes Personal. Danke für diesen schönen Aufenthalt. Barbara Herrmann