Luxury Rooms Pino

探索 Luxury Rooms Pino
7.6
基于 25 条评论
清洁度

9.0

客房舒适度

8.4

服务和设施

8.6

旅行者评论 Luxury Rooms Pino

每页评论数
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40
热门评论
Jaclyn Hayden
2.0
/10
评论于 18几周前
STAY AWAY. The worst lodging experience I've had in all of Europe. Issues before I even arrived - took 5+ phone calls and two emails to get check in details, and then got conflicting info with different codes. Room did not look like pictures. Room is directly above some sort of club that attracts the sloppy drunken karaoke and sad lifelong alcoholic crowds. Music blasting from before 8am till after midnight, with music turned up from 8pm onwards. The room vibrates with bass and it's like trying to sleep in the bar itself as the degenerates decide karaoke is a good idea after too many shot well tequila shots. The window was wide open when I arrived, which I thought was weird because it was cold. Within five minutes of closing it, the room filled with an overwhelming smell of mould and cigarettes. The cigarette smell in this non-smoking room appeared to mostly come from the vents in the bathroom, although there are piles of cigarette butts on the awning just below the window as well, so not real a non-smoking room is it? There is a clicker for the AC, but the unit doesn't work. Two hair dryers in the room, neither of them work. TV doesn't work. Half the lights don't work. Kettle didn't work. Safe didn't work. Mismatched hangers broken. Heated towel bar in shower room didn't work. Found someone's vape pen on top of the fridge. Sheets had holes in them. Pool and hot tub were heavily advertised as amenities and pictured, but pool was stone cold and filthy. You can see the layer of grime on the steps from several floors up in my pictures. They didn't say anything about these amenities not being available or only being seasonal. Hot tub cold. I asked for it to be heated after my first night so I could use. Someone texted back and promised it would be heated. Came back on second night and it was still cold. Night three the monitor said it was 39 degrees but lukewarm water is certainly not 39 degrees so looks like that's broken too. Lots of excuses, zero solutions, which seems to be a running them in reviews of this place. After I complained late at night about the noise from the bar on night two, they told me that it would be over by 11pm. It wasn't, but even if it was that would be ludicrous. 11pm? So what, no one is allowed a moment of peace in the hotel room they paid for until the middle of the night and that's what you're calling your EXPECTATION? Put that on your website if that's the case. "The room is a nightclub until 11pm AT LEAST every single night, but we'll go past that time if the guy screeching into the microphone feels like it." Oh and then whoever is in the room upstairs was sliding furniture across the ceiling all night every night as well, so you're getting noise from all sides. Some random woman wandering the halls asked me for my ID after the second night, after which I complained about the endless noise from the club below, which is conveniently mentioned nowhere and not shown in photographs. Funny how the club/hotel only cares about complying with Croatian tourism authority laws and want guests to provide personal information when they're not happy with their experience. Please stay somewhere else, anywhere else.
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Ola Lech
6.0
/10
评论于 27几周前
我和朋友预订这家酒店完全是为了泳池和按摩浴缸。泳池号称是恒温的,但水温却很低,按摩浴缸也很脏,而且在我们入住期间一直没有更新。泳池边的房间非常昏暗,空调坏了,我们能听到泳池水泵之类的噪音,Wi-Fi 也连不上,而且很难用。幸好工作人员给了我们一个额外的路由器,这真是太好了。浴室里没有毛巾架,这很不方便,因为暖气片太脏了,根本挂不上任何东西。插座都快从墙上掉下来了,淋浴间里有霉菌,水还没放好就烫得要命,衣柜里只有两个衣架。工作人员非常友善热情,我们非常感谢他们的款待。
Philippe Baier
2.0
/10
评论于 55几周前
楼下酒吧噪音太大了。他们应该提前告知,根本没法好好说话,音乐和足球比赛的声音震耳欲聋。周末别来,带孩子也别来。如果只是短暂过夜,或者不用熬到午夜,那倒也行。 另外:没有WiFi。房间里的文件夹上说有WiFi,但要么是离线的,要么信号弱到手机都搜不到。
Whey2Mad
10.0
/10
评论于 51几周前
总体来说还不错,房间很干净。但是工作人员不常来,所以很难拿到毛巾和卫生纸,因为经常没有及时补充。墙壁很薄,音乐声很大——对我们来说倒没什么影响,但还是值得一提。水疗中心很脏。前台那位女士在的时候很热情。
Ruben Toledo
10.0
/10
评论于 44几周前
这是一家不错的酒店,干净、现代且交通便利。酒店地址不太好找,但您可以参考网站上的地图或使用地址Ulica Ivana Plemenitog Zajca 6 21000 Split, Croatia。如果您想靠近海滩,并且距离老城区仅两公里多,我推荐这家酒店。
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