2.0
基于 1 条评论
清洁度

6.0

客房舒适度

6.0

服务和设施

2.0

旅行者评论 The Coconut

每页评论数
20
40
热门评论
D
2.0
/10
评论于 371几周前

Expedia Group verified review

Booked this hotel through Expedia prior to my trip, when I landed in Colombo I received a text message from a French (+33) number saying that my booking at The Coconut would be cancelled, and that the prices I had booked were no longer valid! My only choices were to cancel the booking or pay the "new prices" which were 3x higher! I ended up saying I didn't want the booking and found other accommodations. I actually went to the hotel during my trip where the front desk person was frustrated that their booking agent in France had done this, and put me on the phone with them. They assured me that as I didn't check-in, I wouldn't be charged for my stay. When I returned from my trip I saw that they had charged me for my stay! Complete scam, do not book!
阅读更多
您已阅读所有热门评论。
每页评论数
20
40

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2025 Traveloka. All rights reserved