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Receptionist okay cuma masa mula2 nak check in dia pandang atas bawah. Maybe ingat tak mampu untuk stay sana kot. Other than that, bilik okay. Luas. Facilities semua okay. Breakfast pon okay. Cuma location agak ke dalam sikit. Sesuai untuk orang yang nak privacy dan tenang2 like me. Cuma bila nak ke bandar tu 30-40 minit drive juga la.
Hotelnya luas, fasilitas lengkap ada playground kecil untuk budak2, bilik yang saya duduk tidak terlalu bersih, seperti banyak debu/habuk & dinding bilik (walpaper) pun banyak yang dah koyak breakfast makanan banyak jenis tapi bagi saya biasa je.saya nampak ada takoyaki sampai berjam2 saya tunggu tak dibuat2 dengan chefnya,sampai lah nak masuk pukul 10(resto dah nak tutup).
The service was terrible. The hotel was not worth for being rated at 4 or 5 star. The staff was not good at their work at all. We stayed 3 nights, but we had to check in & out every day and to validate our room key. Room condition was bad as well. Shower booth did not drain well. We requested to fix the drain, but no one came to our room. Also, phone in our room was out of order.
The staff was not good at their work at all. We stayed 3 nights, but we had to check in & out every day and to validate our room key. Room condition was bad as well. Shower booth did not drain well. We requested to fix the drain, but no one came to our room. Also, phone in our room was out of order.
For room a bit OK cause floor too dirty with dust and for equipment like air conditioner and heater was very disappointing because sometimes OK sometimes problem I got room with nice view thanks staff and breakfast so delicious and variety but sorry to say room need to be improved so overall just given good rating thanks.
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Accommodation's Reply
10 Feb 2023
尊敬的 Anuar,
感谢您抽出时间与我们分享您的反馈。
很抱歉,在您近期入住期间,我们的服务未能达到您的期望。请放心,我们会认真研究您的反馈,并制定计划来提升我们的服务标准。
期待您下次光临。
Lin How
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