房間整潔，早餐豐富

The staffs are very helpful, but the bathroom door lock was broken and needed replacement.

泳池開放時間太晚，需要清晨方便上班前；或晚上關閉時間晚些

酒店环境很好，就是入住期间又展会人有点多。

這是我第一次訂一個門口沒有服務人員幫忙提行李的飯店⋯⋯門口也沒有服務人員會幫你開車門，ㄧ晚4000多元的飯店應該都會有這種服務吧？其他硬體設備還不錯，飯店感覺也很新

房間寬敞舒適 傢具設備新

服務員服務不錯,房間都很整潔

Excellent service experienced at 6F WanLi Chinese restaurant Manger Ms. Seven and 5F gym trainer Mr. Batis. Definitely choice them again when next time visit at Xian.

We arrived at the Renaissance Xi'an Hotel without particularly high expectations, but the hotel exceeded them in every way. We had a truly enjoyable stay. One of the highlights was the Executive Lounge. The evening offerings included an excellent variety of high-quality food, making it one of the better hotel lounges we have experienced. Breakfast was also outstanding, with a wide selection of choices and excellent service. The staff were professional, attentive, and genuinely welcoming. We were traveling with my 89-year-old father-in-law, and as soon as we arrived, the team immediately provided a wheelchair without us having to ask, which made a tremendous difference and demonstrated their commitment to guest care. The hotel itself is modern and fun, with several service robots that deliver items to guest rooms, adding a unique touch to the experience. Our room was comfortable, offered a nice view, and the air conditioning worked perfectly—especially appreciated during the summer heat. The room had everything we needed for a comfortable stay. On our departure day, the hotel securely stored our luggage while we spent the day exploring Xi'an. They also graciously extended our checkout until 3:00 PM, which was incredibly helpful and much appreciated. Overall, we had an excellent experience. Between the outstanding lounge, attentive staff, comfortable rooms, and thoughtful service, the Renaissance Xi'an Hotel made our visit memorable. We would happily stay here again and highly

Great hotel. Clean. Staff helpful. Restaurant / bar area looks great but lacking atmosphere with many drinks on the menu not available.

Wonderfully friendly staff. Immaculate rooms and great views. Highly recommend

とても良かったです。

Ok

房間空間大，非常舒適。 在中心地區，去哪兒去方便 。

good

This hotel went above and beyond our customer service expectations.

环境优美整洁，打车方便。

숙박동안 친절한 직원, 깨끗하고 청결했습니다. 또한 아침 식사도 직원의 침절람 안내로 시사자리 배정. 다양한 음식, 맛도 좋았어요.

Staff was amazing especially Summer. The hotel was clean, quiet, spacious, and very comfortable.

The stay was comfortable and enjoyable.