非常糟糕和肮脏。没有人接受我们住在那里。

我选择了双床房，因为我在这个应用程序上看到了图片。但是当我到达那里时，接待员说没有双人单人床，只有大床或特大床。我以为我订的是双床房，但结果错了。我感觉被应用程序上的床的照片欺骗了。所以我最终接受了大床。房间很宽敞，但遗憾的是淋浴的热水出水不畅。当我已经在洗澡时，热水花了很长时间才出来。空调也很热。所以第二天，我要求接待员搬到另一个房间。这次她把我换到了另一个房间，空调效果很好，但热水还是需要一点时间。这家酒店只有两层楼是酒店（一楼和二楼），其余的是办公室，所以如果你想住在高层建筑里，从你的房间看风景，这绝对不是一个选择。总的来说，我在这里住得不愉快，虽然保安、行李员和清洁服务员都很友好。

The best hotel in Penang. Best security guards, I don't ask his name, but he's from India and he is very helpful. He always stays at the hotel from 6 pm onwards. He always helps me bring all the stuff, he orders us a taxi to the airport when many taxis cancel our booking. He is very kind 😊. If I can give him 10 stars, I will give 😊. For the hotel, it's an office building in the upstairs. The room is very huge, we are booked deluxe trio for 7 days. The bed is very big, 2 beds each 180x200 & 90x200. Everything is clean, no clogged drain or wastafel. This hotel is worth for the price, we get around IDR 700,000/night.

Menyesal nginap di sini, pelayanan terjelek yang pernah saya jumpai selama ini.

Urban Hotel di Penang, hotel yang sangat menyenangkan letaknya di tengah kota dan tidak susah nyari makanan, ada coffee shop juga di hotel tersebut, ke Lam Wah Ee hospital bayar MYR. 17., Saya senang menginap di sini.

Kamarnya sangat bersih, kamar mandi bersih, bantal dan kasur enak sekali, lokasi juga bagus.

I'm Thai and took a Christmas holidays with my family in Peneng. It was awesome trip there. the location of the hotel is quite good. we usually walk to food court near by or community malls like Gama or Comta easily. all around hotel area also have delicious food and recommend. loved facilities inside the room and those king size beds. also the clean bath room. By the way, because of this hotel is one the 2nd floor of the shared building and I think there was a period of building renovation so often time that we heard the noise sound and the vibration from the 3nd floor (I swear that's not an earthquake LOL) A bit scary at the first time but after that I found out that it might happen because of the renovation. That the days we stay at the hotel

New hotel. chic room. comfy linen. clean bathroom.

Walaupun 3 star tapi best & puas hati sangat. Bilik cantik, kemas bersih & luas. Bole repeat lagi.

Nice staying. The AC controller is hard to use.

Kamarnya bersih dan nyaman sekali. Sangat direkomendasikan menginap di hotel ini. Harga hotel ini tergolong pas dgn kamar dan lokasinya

Comfy, clean, big space, quiet.

Menurut saya ini hotel yang sangat baik dan recommended. Bersih, staf ramah, kamar mandi bersih. Desain kamar modern dan AC juga dingin. Ke pusat kota tak jauh hanya saja sekitaran hotel kurang tempat jajan.

We stayed 3 nights in Urban H. The receptionist Desmond and housekeeper Amy were very helpful when there was a leak in the shower. Check-in and out was fast and hassle-free. Room is quite spacious with nice design, clean comfortable bed and good amenities. There’s a local restaurant Alamak right across the street that opens for dinner - supper. Location is around 10min walk to Chowrasta Market and around Georgetown famous lanes.

Room 204 has ghost. After 4am I woke up to toilet then I closed the toilet lights which the room will be completely dark then there's footsteps walking to my bed side then it climbs on the bed and start pushing me.

The room was very very clean. It's located on an office tower. Room was so much bigger than expected. Very comfortable bed. Will be back again to stay in Penang !

Cukup menyenangkan berada ditempat ini, sayang eskalatornya untuk naik turun tidak dioperasionalkan jadi harus jalan atau nunggu lift untuk naik turun.

I had the most pleasant stay here! The facilities are good and new. And we had a big screen television too! I would highly recommend this hotel to everyone!