酒店很新，环境不错！只是酒店的清洁人员太太太让人烦恼，第一天早上9点过就来敲门，还没想起床，可是那种不停歇的敲门，逼得你只能起床，去和她打招呼，让稍晚些来。第二天早上8点过就来了，还是不依不饶地敲，你想多睡会吧，已经吵醒了，再睡回去，又睡不着了，弄得一天都精神恍惚的！我一点都没有夸张，酒店可以看监控，是不是这样早就来敲门了，这是催客早离店的意思吗？

Lovely location , could use some cleanup in the back of the parking lot.

Check in took a very long time with only one person in front of us. Very confusing information about where you can and can’t park. Most of the parking for the hotel is 3 blocks away which was not convenient at all.

Great place to stay!

Great

This hotel is well located on Lake Superior across from the Sleeping Giant. The rooms and the dining room offer a beautiful view of the lake and harbour. Also, it's close to the downtown area, which is a short walk away. I enjoy this hotel whenever I'm on Thunder Bay.

We absolutely loved this property and the staff went above and beyond. The hotel was beautiful, the surroundings beautiful and the staff couldn’t be more friendly and do enough for us. We would highly recommend staying here.

The property is relatively new and great place to stay .

The parking situation was ridiculous but besides that everything else was good

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The property was in a scenic area. The handicapped automatic door entering the building didn't work. One of the two elevators didn't work. Parking was a challenge. The room itself was fine; plain, nothing fancy, but it worked for my needs.

It’s April and they have Xmas decorations outside. Only 1 elevator was working. The handicap door buttons for both doors did not work. The Manager needs to be more urgent to getting this in order. The price was excessive and had I had more time I would have researched a different hotel.

Very clean Freindly staff

The room was very clean and the staff was friendly and helpful

Restaurant and bar very good

Beautiful location on the shore of Lake Superior. Upscale from the typical Thunder Bay hotel

Good view of the city

Clean room, nice view with floor to ceiling windows

there was a weird odor in the room, after showering and going to sleep, 2 of the pillows smelled like someone's gross sweat, had to toss those to the floor. definitely has lowered their standards since my last stay there a few years ago.

Clean room, good staff, great bar and restaurant.