Excellent hotel, friendly staff.

Really nice, very well priced hotel in a great location. All staff were friendly and welcoming.

It was ok. Rooms very old and dated bed creaking, floor boards creaking waited 10 minutes to get warm water ran out of beers at the bar.

It’s is truly beautiful apart from the toilet not working And tv connection not good Apart from that it was truly wonderful thank you we will come again Staff is wonderful thank you so much see again Bye

Staff were really good but hotel was tired . Really disappointed that dogs were allowed & disgusted that a dog was allowed in restaurant at our first breakfast.lovely big room but 2 chairs were both uncomfortable. Really nice breakfast but no fish available.Hotel very handy for town centre but will not come back because of dog policy.

Great hospitality, nice and clean. Conveniently close to shops and restaurants. Very pleasant stay

Room was lovely and bed was clean, furniture needed updating or deep cleaning, stains on it and dust build up. Didn't eat there, so cant comment on the food. The hotel does need an imput of cash spending on it, it is looking very tired.

Hotel has lovely old fashioned charm. Our room on the second floor was massive and had 6 large windows with lovely views over the gardens. Short stroll into the town or down to the seafront. We were led to believe that our breakfast was included when booking with Hotels.com but were informed this was not the case and had to pay again £50 for two for 2 days. It was worth it though as you could have whatever you wanted and it was freshly cooked and very tasty. I am a coeliac and they catered for Gluten Free without a problem. Staff were very helpful and friendly, couldnt fault them

Room was excellent and very comfortable it's a pity that following the refurbishments the edges of the carpets near the skirting were dirty and despite only being open a couple of weeks I dropped a set of keys and going down to floor level found a discarded plastic toothpick. Service was minimum, obviously running on a shoe string post lockdown. Breakfast was good but no dinner service available. Public areas need brightening up. Signing my paid for bill I noticed it was £29 less than I actually paid you which was dissapointing.

We asked if we could stay in the room that we had chose. Had a message

Great location and large room with good facilities.

We booked a deluxe double room thinking that paying extra for a better room would be beneficial, unfortunately although the room was nice and spacious there was a door for when they used it as a connecting room and you could hear absolutely everything from next door, not good when the people are up very late and noisy - didnt get much sleep! A couple of the windows wouldn't close therefore you got all the noise from the street outside too. The breakfast was ok but not brilliant. Overall the hotel is nice but things need sorting to make it more comfortable for guests

First time at the Central, and will not be the last. The room was recently decorated. Breakfast was good both the cold buffet and the cooked choices, also there is an on site car park, and failing that you can buy a day parking pass for on road parking at a reasonable charge. There did seem to be issues with the plumbing, the hot tap omitting a high pitched noise, and on a cold September night, no one around to ask about extra blankets and no heating (it wasn't freezing cold but was slightly chilly). I hope you continue to develop the hotel and on my next visit I can give you an excellent rating.

Location good. Hotel refurbished recently. Breakfast good. Staff friendly and helpful.

Its getting done up at the moment so its hard to give a fair comment.

A lovely couple of nights spent with my son in room 215. Large room, a huge bed (shared with my 10 year old) sea view, overlooking the crescent park. The only thing that could improve the stay would have been a mini fridge to keep our drinks/snacks cold in a warm room. Staff were lovely. Breakfast was good. I pre-booked parking in NCP Balmoral (£12.60 for 48 hours) as hotel parking not enough for all guests - 27 rooms and 8 parking spaces! Renovation ongoing but didn't spoil our stay. There is a front desk for checking in.

Superb service and friendliness of staff. More than just helpful, they added a personal touch.

The bathroom was grubby and hadn't been properly cleaned for a long time, there were beard shavings in the sink from a previois guest. Disgusting.

We had an amazing room on the 2nd floor with wonderful vies over the park to the sea beyond. Air conditioning unit too but no controller for it! Lift only takes two + 2 bags but no one seemed to be using it much so not a problem. Staff very friendly and helpful and free parking onsite. Definitely will stay again.

Had a nice stay for 1 night, had a bit of confusion checking in but was sorted when the manager came straight away. Very old building, room was lovely and clean but the bed was quite small and mattress wasn’t very comfortable, but for 1 night it was fine. Only problem was parking - hotel tries to advertise free parking but there is only around 8 spaces free and it is obviously a big hotel so we had to park in a car park for £8 for 24 hours. Not that this was a problem but it would be nice to be told there is not a lot of parking available