Staff are friendly and welcoming clean room Cafe is very stylish

Is not up to the task to satisfy their guest.

Pazar antik hangulatú aula és elképesztő, 4 báros tetőterasz ! Tökéletes a pihenésre és a környékbeli utazásokhoz . Az óváros piacának labirintusa valóságos időutazás !

Actual room different than shown, no sleepers, washbasin very very small toulet as well, noisy noisy i couldn't sleep till 3 am & i have to wake up at 5 am but i couldn't till 10am, lifts are terrible & dangerous furniture very old one no hand towel, overall terrible

Great hotel for the price and the area. The staff is super friendly and always smiling. Shout out to Danial, Shenouda, Kyrollos, Farouk and Ismail 😊

Leider kaum englisch sprechendes personal. Auch nicht am empfang. Keine parkplätze vorhanden. Matratzen, selbst in der suite total durchgelegen. Sehr laut, da direkt an der hauptstrasse. Teilweise aufdringliche Angestellte, sauberkeit der zimmer ist okay

Nothing

They gave me a lousy room in the attic, poor furniture and no facilities. The front desk are not friendly.

Höflichkeit und Hilfsbereitschaft des Personals jederzeit.Leckeres Essen.

Nice hotel

The location, the staff and the roof are perfect

Check-in was fast and smooth. The room was clean and seemed to have been recently renovated. The bed was comfortable, and the pillows were okay. However, I had some issues during my stay: There were no blackout curtains, so you have to deal with sunlight in the morning. Room service ends at 3 PM. Room service is not professional. I had to repeatedly ask them to clean properly as there was still dust and the room needed mopping. They didn’t seem to know how to clean the room and bathroom properly. There was no hot water in my room. I had to request maintenance to fix it multiple times, and it took two days to resolve. The TV had only 10 channels. My late check-out request was rejected, despite checking in a couple of hours before midnight. If you want to stay for half a day, you have to pay 71% of the daily rate. While this is their policy, it doesn't seem customer-friendly

Check-in was fast and smooth. The room was clean and seemed to have been recently renovated. The bed was comfortable, and the pillows were ok. However, I had some issues during my stay: There were no blackout curtains, so you have to deal with sunlight in the morning. Room service ends at 3 PM. Room service is not professional. I had to repeatedly ask them to clean properly as there was still dust and the room needed mopping. They didn’t seem to know how to clean the room and bathroom properly. There was no hot water in my room. I had to request maintenance to fix it multiple times, and it took two days to resolve. The TV had only 10 channels. My late check-out request was rejected, despite checking in a couple of hours before midnight. If you want to stay for half a day, you have to pay 71% of the daily rate. While this is their policy, it doesn't seem customer-friendly

Rooms are clean and the staff cleans the rooms very day well every day. Rooms inside the building have window to a construction shaft that vertically crosses the entire house, so there is no daylight and no air. Rooms with normal windows to the street are OK. Hot water in shower flows after a long time. It is necessary to drain the water and wait. Breakfast is poor and every day the same. Staff is very kind and helpful. I can recommend this hotel for accommodation in Tanta.

Staff is friendly, everything is clean, food and amenities are perfect but elevator is not safe and there’s discrimination between guests according to their nationalities!

Best choice where to stay in hotel in Tanta.

Very bad and unsafe property, very noisy due to renovation, WIFI unstable and need to login every single minute, the room was un proper room and was made by steal and sealing and not concrete. FO satff un professional and many others

Overall, a good place to stay for a few days.

Schlechtes Essen im Restaurant. Samstag gab es nur begrenztes Frühstück. Aufzüge in desolatem Zustand. Sehr viele Zimmer sind gerade Baustelle. Personal freundlich.

The wifi was very bad and there is no connection