住七天，但，用過的杯子沒有每次換新，浴室地板的毛髮，有次也沒清，只是換毛巾，擦洗手檯而已，其他都很好，櫃檯的接待人員服務態度很好。大廳很寬敞明亮。

家庭房太小了，行李不好放。

Every thing is good

1. Good facilities 2. Pleasant environment 3. Convenient location at a 1-min walk to town center

非常出色的酒店，非常整潔及乾淨

Good place, clean , tidy, staff efficient & polite. Thank for the manager ( male ) to help me to sort out my visa for payment in a polite & sincere way. Also, e mail to me of the receipt in a efficient way after check out. Thanks a lot.

Reception staff very nice. The room very big and clean, comfortable. The breakfast was taste good. Overall feeling was very good.

Room was excellent, all amenities avaliable, lovely breakfast and a good view of the River Tees with the peak of Roseberry Topping in the background. Would highly recommend staying here.

Clean room staff a bit rude

Pricey parking, incl average breakfast, poorly aircon and not possible to open windows so very hot room. Very noisy and standard room nothing special

Bed was too small, shower drain was slow.

We had a lovely clean room ovrrlooking the river the breakfast was really good and the staff so very helpful in all a good few days break 😀 thankyou x

Bit of leftover Saturday drinks left around like glasses in the lift and eve. A smoked cigarette on the floor of the lift. Breakfast good. Overall really happy and would stay again x

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Great safe car park

Perfect for our overnight stay for a nearby wedding

The stay was ok however I do find it a bit cheeky paying for parking on site only to not actually be able to park the car at night as it was full so really what was the point in paying?

Staff were very helpful and informative at reception.Room was very clean and fresh.Breakfast had a great range.onsite parking

The hotel was lovely and modern. Mattress could've been better (compared to your purple competition). But staff was lovely. Area was very dead unfortunately, but no complaints about the hotel.

Nyt hotel, beliggende godt i byen, tæt på restuaranter