I would give this place zero stars if I could. They knowingly rented us a room with broken a/c in the middle of summer. It was 90 degrees when we got into the room after 6 pm. There was a notice on the a/c unit that it was “temporarily broken.” The dubious sign on the opposite wall warned us not to open windows. It cooled down to 87 degrees by 9 pm. The front desk said that all the other rooms were rented out but we could open the windows. The problem is that we had to keep the windows and heavy curtains open all night to cool the room off, so people could walk by and look into the windows. When we closed the curtains, the temp rose back up to the ‘80’s. All in all, a terrible experience. I would definitely think twice about booking a room here.

Cute cozy cabin with comfortable beds and great amenities.

Lovely rooms. Amazing areas

Great place to stay in the mountains. Nice mountain town to stay. Bed could use box spring I could feel the bars under the mattress

irritating check-in process, then the room entry key pad stopped working. waited in the dark outside for at least an hour and a half for some one to help. room had been upgraded but only okay.

Love it

The check in was long and dumb, they had to see picture ID and take a picture of me. No one was in the office and we waited for them. No one was around for check out at 9:00 am, we had to leave!

There’s a great Mexican restaurant “Right Next Door”.. I’ve been eating Mexican food over sixty years! I would rate this place in the top three…. Great strawberry margaritas and the chips and salsa were included…. FREE chip refills..

Room was small and there was chipped tile and the sink was coming off the wall. Walls were thin and we could hear people in the next room.

The property was quiet, enjoyed my time there as it was a getaway from the city.

Absolutely lovely. The bed was comfortable. The room spotless. The check in and out a breeze. I will only be staying at this location when it m in need of some mountains and trees.

Cute cozy cabin looking formal to return.

We had a very nice stay and it’s a beautiful property but there were a few small things I didn’t like. One was I tried calling with a few question. They didn’t answer, I left a message but never got a call back. Then I saw they are available through text so I tried that and they never responded to my message. I also was not happy with the shower it was dirty and the shower head had water scum and just seemed old. But overall we did have a very comfortable stay, and would come back.

We have stayed here before in the cabins. Want to say that it’s a good place to stay but honestly it’s run down and could use some TLC. Check in was a breeze, receptionist was nice and very friendly. The cabin was clean. However if I could make any suggestions for the cabins to really work , they need some upgrades and that’s all I have to say about that.

The place was so cute and charming and the town is amazing! But grand pine doesn’t have emergency support overnight- their staff leaves at 8pm and comes back at 10am (at least when we were there) so if you have a faulty fire alarm during the night with a dying battery, you either have to listen to it chirp all night or have no fire alarm (in violation of California fire code). They refused a discount or refund- even if the $35 they charged to check in 30 minutes early or $3 for water. Wouldn’t stay again just because if something happens overnight I want to know there’s someone that can help me. I know what happened to us wasn’t common at all but the way they handled it was awful and I feel that when everything goes right, it’s easy to provide good service but when something goes wrong that’s when you have a chance to show who you are as a company and they sure showed me.

The outside area is very unsafe, I arrived at 11:00PM. There were no clear walkways and hardly any lighting. Stone stairs that were closer to my cabin weren’t seen until the next day. The cabins were in dyer need of updating. I understand cabins are supposed to be rustic but, for the price I paid, I was very unhappy.

Shower would not heat up. Front desk service was never there. My friend had another person checked into her room at the same time. Could have ended badly with a stranger entering her room at night. I still haven't received my receipt for my business expenses.

Best place we have stayed at great accommodations loved it

First time. Will definitively be back!

Love the digital check in! Who says an old dog can't be taught ! Beautiful part of Southern California.