The Torphin has went down in recent months, especially from a service stand point.
We used to frequent there every week and it seems in recent months the staff are simply frustrated by customers.
There’s little positivity from the staff when it comes to dealing with customers and customer service seems to be low on the priority list - in comparison to working the bar and getting drinks out.
It’s a real shame, as the food can be good.
However tonight was the third time we’ve had extremely poor service and when speaking to the manager, no one seems all that bothered.
We will be taking our business elsewhere and supporting other local businesses.