Hotel Grand Continental Kuantan

探索 Hotel Grand Continental Kuantan
8.0
非常好
基于 448 条评论
由旅行者提供
清洁度

7.7

客房舒适度

7.7

餐食

7.6

地点

8.3

服务和设施

7.9

大家经常提到 Hotel Grand Continental Kuantan
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距市中心的距离 (3)
周边环境 (2)
适合家庭 (2)
员工友好度 (2)
入住/退房时间 (2)
房间空间 (2)
卧室 (2)
无障碍设施 (1)
Wifi (1)
氛围 (1)
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旅行者评论 Hotel Grand Continental Kuantan

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顾客评论
M***d
icon-origin-TRAVELOKA
10.0
/10
评论于 13几周前
住宿体验很棒。工作人员很友好。喜欢周围的氛围。希望再次和家人一起来这里。
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A***h
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居家度假
icon-origin-TRAVELOKA
6.5
/10
评论于 14几周前
房间很好,但厕所应该更好。
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LEE H. Y.
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休闲
icon-origin-TRAVELOKA
8.2
/10
评论于 58几周前
There is no lift from basement parking to lobby hotel.
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n***n
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休闲
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8.2
/10
评论于 67几周前
The staff very polite and helpful. Will repeat again next time.
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G***t
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商业
icon-origin-TRAVELOKA
6.9
/10
评论于 70几周前
Hotels seems to be very quiet and I'm the only customer stayed in. Lighting are poor, the lobby look doom as well as the hotel buildings whereby it seems not operating neither exists at night.
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N***n
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休闲
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6.5
/10
评论于 87几周前
Check in lambat. Terpaksa menunggu hampir 1 1/2 jam, kerana bilik belum dikemas. Kebersihan kurang memuaskan terutamanya tandas 😐.
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Zahid b. D.
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8.5
/10
评论于 91几周前
Its nice to stay and the environment is silent.
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Mohamad A. B. A. Z.
icon-origin-TRAVELOKA
6.2
/10
评论于 102几周前
Toilet Kotor, hotel berbau kurang menyenangkan.
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Yap Wei Chee
icon-origin-TRAVELOKA
5.6
/10
评论于 109几周前
The room is to dilapidated. Hope they can asap upgrade their hotel.
1人们认为它很有帮助
Accommodation's Reply
06 Oct 2023
尊敬的叶伟志,关丹大洲酒店向您致以最诚挚的问候!感谢您抽出时间告诉我们您近期入住酒店的感受。我们向您保证,酒店管理层将高度重视您的反馈。对于由此造成的不便,我们深表歉意。请您放心,我们已认真考虑您的反馈,并已采取相应措施,酒店正在持续改进员工和设施。谢谢!此致,桑塔前台。
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Faiz E.
icon-origin-TRAVELOKA
5.7
/10
评论于 116几周前
Room not up to standards. When I entered the room, lights didn't work, no power. Mouldy.
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Mohd N. H. b. A.
icon-origin-TRAVELOKA
5.8
/10
评论于 119几周前
No water supply in the morning after wake up from sleep.
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Abd m. b. y.
icon-origin-TRAVELOKA
6.4
/10
评论于 126几周前
Bilik kena sentiasa vacum & letak pewangi dalam bilik, bilik air kurang suram
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Muhamad A. b. A. R.
icon-origin-TRAVELOKA
5.6
/10
评论于 135几周前
First impression tengok bangunan hotel memang tak maintain. Bila masuk ke ruang jalan ke bilik berbau rokok. Tengok pintu bilik berhabuk. Masuk bilik sahaja tengok atas meja dan kulit folder menu berhabuk seperti bilik tak dikemas. terpaksa ambil kain alas kaki di bilik air untuk lap. Masuk bilik air pun sama.rambut bersepah di lantai dan di bucu-bucu dinding. Bathtub ada kesan simen sebab tub pecah. Air panas hanya ada di sinki sahaja. Dalam tub mandi tiada air panas. Pintu connecting room berhabuk teruk. Sudah pasti tak akan kembali ke hotel ini lagi sehingga segalanya berubah.
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Haziq
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6.7
/10
评论于 157几周前
Room cleanliness was bad. Converters dirty. Bathroom dirty.
1人们认为它很有帮助
Mohd F. H.
icon-origin-TRAVELOKA
6.0
/10
评论于 166几周前
Check in pukul 9.30 mlm.. masuk bilik aircond bunyi bising.. report dekat receptionist mintak tukar bilik dia suruh tunggu maintenance check aircond.. mintak tukar bilik tak dapat.. dh la receptionist mukaa ketat.. xda senyum langsung.. baik g keje cuci jamban tak payah senyum kat sape² dalam jamban tu.. management pilih la orang yang betul² nak keje.. dah la penat seharian keje.. nak rehat dalam bilik tapi kena tunggu pulak..
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NOOR A. B. S.
icon-origin-TRAVELOKA
9.7
/10
评论于 187几周前
Bilik yang selesa untuk bawa anak-anak bercuti. Parking pun banyak.
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Haris F.
icon-origin-TRAVELOKA
6.0
/10
评论于 207几周前
Toilet not properly been cleaned.
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Wan H. B. T. B.
icon-origin-TRAVELOKA
8.5
/10
评论于 251几周前
OK laa.. dalam area bandar,senang bergerak..bilik pun bersih.
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NORUHAIDA B. G.
icon-origin-TRAVELOKA
9.7
/10
评论于 267几周前
我家人每个周末都会选择这家酒店休息。强烈推荐这家酒店,因为附近有购物中心、商务中心、餐厅等等。无需开车
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2人们认为它很有帮助
Mohammad Halmi Bin Kamaruddin
icon-origin-TRAVELOKA
4.5
/10
评论于 268几周前
Worst Stay Ever! Worst Customer Service! Booked through app and got confirmed through phone but when later showed up the receptionist said it was sold and given to other guest that walked in earlier without them booking through online.. This is outrageous and the Manager was not even around claimed the manager went home early.. how come got such manager mkn gaji buta!! left only 1 new staff and 1 senior staff which had no clue and how to resolve this issue..Glad they assigned us 2 rooms with 1 queen and 2 single but later we checked they actually gave us someone else room with their stuff inside..This is Horror madness!! How come they have the audacity to assigned us room without proper checking?!! Stupid or what?! Okay after they provide us different one..we came across another issue where the door key was loosen which us unable to close the door properly, when someone else could even access it after we leave the room!! To those who plans to go here, please think thrice not twice because it does happen to other guest while we are been served during our stay.. it might going to happen to you .. so just stay at other hotel please for the sake of your family safe and security. Put this hotel as your last option. P/S: 4 adults inclusive of 2 senior citizen parents
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4人们认为它很有帮助
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