在这家酒店住了很多年，从未失望过。员工友好又专业，我很喜欢。地理位置优越，毗邻地铁站和公交车站。房间宽敞，适合家庭入住。强烈推荐。

商品齐全，位置好，工作人员好

友好的酒店员工和优越的地理位置

随着加东地区新地铁的开通以及更多商店和新餐馆的出现，生活变得更加便利。

I was travelling with my big families and booked 4 rooms for 2 days. The staff was very friendly and accommodating my request of putting all the 4 rooms on one floor. They even upgraded some of the rooms and gave complimentary free of charge extra bed for the kids. Bus stop and Marine Parade MRT line, and underground link bridge are directly in front of the hotel which makes it easy to reach some of popular tourist area! And lots of food court and mall nearby. Hope they can add roof covered walkway to the MRT since it was mostly raining.

The staff very friendly, and strategic locations.

Its kind of Hotel, but clean and neat. Best location for east cost area, near mall, shopping center, 16 mins from changi, 15 mins from seafood center.

We stayed on the 9th floor. The room looks outdated with an old-fashioned interior (no renovation). Some parts of the bathroom walls have white cement patches. Not suitable between the price of Sin $ 240 per night (holiday season) with the comfort of the room. I will not stay here anymore.

Kamarnya cukup besar, jadi bisa masuk 1 extra bed. Fasilitas cukup baik, kamar bersih. Service/pelayanan nya cukup baik. Lokasi tidak jauh dari Changi dan dekat Tanjong Katong. Yang agak sulit yaitu mencari taxi. Lama menunggunya.

We really enjoyed the staycay here! The room is spacious, clean and bed is comfy, the ocean view was great. Hotel staff was friendly and helpful. Just one small improvement that can be done will be the bath towels, they had a slight cigarette/bbq smell. The lift lobby of our floor was a bit too dim and there were some Chinese dolls on display. Overall it's still a great experience we will definitely want to come back again.

我和我的男朋友度过了一个很棒的假期。有点失望的是，卫生间没有淋浴喷头和坐浴盆喷头，但浴缸又大又宽敞😎。酒店办理入住和退房都非常快捷高效，而且因为那天是我的周年纪念日，他们还精心设计了房间，还送了免费蛋糕！第二天他们还主动帮我打扫房间！我入住期间的早餐和午餐都很棒。虽然吃得很饱，但还是有点腹胀😋🤣。游泳池不错，但天气冷的时候水真的很冷。卧室很宽敞，从房间里可以看到美丽的景色。床睡起来很舒服。下次度假我一定会再来的。祝大家平安😷

The room is seems pretty old but well maintained. And the staff is super friendly! The location is quite far from MRT but looks like there will be new MRT lane just in front of the hotel in about next year.

Great Staycay at Grand Mercure. Hotel was very thoughtful to gift us free cake as we mentioned that we are celebrating our anniversary. Some feedbacks though would be to upgrade the TV to smart TV and install bidet in the toilet.

Roxy surprised me with a birthday cake along with a HBD set up in the room :> Thank you! Overall stay in Roxy was superb because the room was good (we got a great deal for year end staycay) and the location was even better! You wouldn’t get hungry in Katong/Joo Chiat because wew - so much sumptuous meals around! Not forgetting the beautiful ECP is also located 10-15 mins away 🥰 Luv it!

Everything about this hotel is just lovely. Front desk very helpful and friendly, they saw it was my birthday and wished me a happy birthday and gave me a free room upgrade as well as a birthday cake and decoration. (saw it on the check in paper myself, they didn't tell us to try and get some recognition or smth which says a lot-it ' s a v good thing btw) since it ' s such a peak period they were still able to give me late check out till 1pm. Hotel room was generally clean, just very very minor stains on the sheer which is not a problem for me since everything else was quite decent, aircon was little noisy tho. Overall 10/10 despite it being a old hotel.

Room is big to accommodate 2 adults & 2 kids with extra roll over bed provided by hotel. Friendly staffs and allow slightly late check out at 1pm. Kids got more space to move ard the room and enjoying their bathtub bath even if they can't go swimming if raining. Except for the swimming pool water is quite cold. Otherwise everything is fine here

Had a pleasant stay at the hotel. Long queue to check in but it cleared rather fast, no complaints there. Pool was fully booked, which was disappointing for the kiss. Gym only opens at 8am. Perhaps management can consider allowing guests to use from 6am. Overall, love the place.

The location of the hotel is good; In front of Parkway Parade Mall. Quite accessible to town area due to ECP is just around the corner. Housekeeping services was quite efficient when we asked for assistance. Nevertheless, the hotel could improve on having its meals on halal certification.

Toilet doesn't have bidget spray for washing.

Check in time took almost 1 hour. No dedicated check out lanes. In the same queue as check in. Hotel charged for ice cubes, which is complimentary in many hotels. Hotel set breakfast was disappointing with my scramble eggs serve cold and not much varieties.