办理入住手续的队伍排得比较慢，大概花了20分钟排队。房间大小适中，但工作人员和服务设施弥补了这一点。

总体来说，入住体验很棒。非常适合带孩子入住，食物美味，服务也很好。唯一不足之处是隔音效果不太好，即使我们住在中间位置，也能听到电梯的声音。

我的孩子们在圣淘沙香格里拉酒店度过了非常愉快的时光。设施很棒，步行就能到西乐索海滩，真是太棒了，服务也很棒。唯一的缺点是我们去的时候正值九月学校假期的高峰期，人很多，办理入住和用餐的排队/等候时间很长，但总的来说，这是一次很棒的体验。

入住体验很棒，夜晚宁静祥和，晚餐也非常棒。份量也不算太小。最重要的是，工作人员非常友好热情。一定会再来的！

Very recommended hotel for staycation with family, every place is aesthetic, more facilities

It's worth the money. I will definitely come back again in the near future.

This hotel is family friendly. My kids enjoyed staying here. My daughter always remember Aunt Jennifer for her kindness. Thank you.

Puas. Hotelnya bersih. Kolam renang besar dan ada fasilitas renang untuk anak-anak. Ada kids playground juga dan fasilitas pantai. Jangan lupa diperbanyak senyumnya untuk para karyawan-karyawannya.

We had great time celebrating our daughter birthday at ShangriLa Rasa Sentosa. The guest relation team did great job to provide birthday amenity for my daughter, thank you. Although the hotel is old but very well maintained and clean with great facilities for families and kids. Room is super clean, we get at 10F facing beautiful scenery of pool and beach both day and night. The lighting is just gorgeous. It has amenities for kids. The breakfast and food (Trapizza) is exceptional. The breakfast buffet provides various and delicious foods. The breakfast is much much better than other hotels in sentosa. We really enjoyed the facilities mainly the pool and beach activities. Thank you to several peoples who makes our stay more memorable and made us think highly on Shangri-la Rasa Sentosa, mainly from fun team: Ms. Sarah who did extra miles to make sure my daughter enjoy the beach activities, made balloon and provide some surprise during the birthday! Mr. Saif who stopped the kids from playing in swimming pool as gardener spray the insecticides to make sure the kids are safe. Last but not least the kid clubs team. This is our second time and we glad we chose this hotel for our special event. We have booked for next staycation in 2-3 months time. I really recommend those who would like to enjoy sentosa to stay in this place. We visited few 5 stars resort in sentosa but this is the best so far both facilities, cleanliness, food quality and peoples. Hope the hotel management really recognize and appreciate the great peoples behind the scene who really make the guest enjoys the stay and will come back again and again.

It was the perfect getaways for families with young children. Room was clean and the view was great! There were many activities for kids-from treasure hunting, playing at kids club, table tennis, swimming, water sports etc etc. Great variety for breakfast and there 's kid and baby zone too! I would love to go there again!

Awesome Staycation for mu family and the kids love all the activities and friendly staff too.

My favourite staycation ever. There are lots of facilities for the kids and really allow the family to enjoy themselves to the fullest. Great stay there.

The view from the room is outstanding and the facilities are awesome in shangrila. The staffs are extremely courteous. The breakfast buffet is good and there are a lot of choices. Highly recommended the room for stay.

It was a great 3D2N stay at Shangri-la Rasa Sentosa. My wife and child enjoyed the place and the sightseeing it provides. Personally, I find that the facilities are really accessible. Gym was just a quick walk away (same storey as given room), and the swimming pool was just a lift away. Very good layout of the whole resort and the room was spacious.

Awesome for family with children. Stayed in Hill View room and the balcony was super small without any table/chairs. The room is OK but for King bed room does not comes with bathtub. Received a complimentary small cake in my room upon check in as this stay is meant for my birthday. Wonderful spread for buffet breakfast. My child loves the swimming pool!

Good place to stay with family, and specially the little one. Enjoy the beach in hotel only.

Awesome staycation. Will definitely book again.

2Nd time stay at Rasa. Finished the check-in process at 2:57 pm and was told the room was not ready because check-in is 3 pm. There was no hotline to enquire, at 3:30 pm I had to re-queue the line at the check-in to enquire about the status. I waited 10 mins in the line and was informed they would give us a free cocktail as the room was still not ready. In the first place at 2:57 pm, the receptionist could have already offered the free cocktail since she could anticipate the delay! The room's flooring cleanliness can also be done better. Thankfully the kids-friendly facilities, portering and breakfast made up for the experience.

Amazing and enjoyable staycay. Worth the trip. Love the water activities.

Great place for children with lots of exciting activities!